Visitor Visa - B2

My dad and Mom went for the visitor visa for the first time .The reason for there visit was I was pregnant and they were coming to help me with things.
The appointment was at 11.30 and they went inside at around 11.15.
The papers was submitted to the counter ,they paid the fees and were given a coupen with a no: on it ..
After few minutes they were called by an American officer at the counter.
He just asked 4 to 5 question :

1)Who is sponsering for the trip
ANS : Son in law

2)How many children do you have..??
Ans : 2 children a son and a daughter

3)What does your son do...??
ANS: Work in US

4)What do you do..??
ANS : Retired as of now no work

Sorry you are not going to US. the Visa was denied under Sec (214).

But the strange part was he was not ready to look at any of the documents or photo...

The only thing he was saying was 'I cannot help you.
But My question /argruement is are we not supposed to say the truth ?
It just depends on the counsillar ,if he wanted to grant the visa or not.
No reason was explained as of why the visa was rejected.
It was really a shock for us as well as our parents as neither did we or my parents at any point think that they will be rejected as they had carried all the documents with them and to add on to that the officer did not even wanted to look at the documents thye had carried.
My dad had his property documents to prove that he will be coming back to India.
He also tried to show the pregnant photos of me...but I guess after reading the experience of the people it was a bad idea to carry the photographs or my Dad to say that he did not do any work as of now.
So after this incicident ,We enquired everywhere to see what was the reason ...
I wld appreciate all ur suggestion on what went wrong...
They have an appointment next month with the consulate and i have no idea how is it goingto work out..

SP 01/29/04
Chicago