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Visa

Visitor Visa - B2

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My father went for visa this month July 2nd to Chennai. He got 10 years multiple entry. Thank you so much for the guide that you provided online. My mom got 10 years multiple entry 4 years back. She visited 4 years back for 4 months. When my dad went for visa this month he lost my mom passport, which had valid visa for 10 years. When we called chennai consulate they told us to take new appointment and we have provide all documents again and she needs to go back again for new visa. Also they will cancel 10 years multiple entry visa and she needs to get the new visa again.

Please let us know how to approch this kind of situation. Your advice will greatly help us.

Thank you
Padma
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