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H1B, H4 Visa

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Petition not found by visa officer
Hi friends,

I have attended H1B visa interview along with my family which was fine, but the VO was not able to find my petition in the system, she tried many times in the system by looking at my I-797 but could not find. Finally she took our passports and I-797, and told me to Email them by checking with my employer if any paper work or anything is pending in my case and then they will issue the visas.
I have sent the email on the same day. Today it was the third day and still showing ‘administrative processing’, where as my friends got stamped passports within 2 days. VO has not given any color slip but took all of our passports along with I-797.
Any one has similar case?
Is this case similar to ‘petition not found in PIMS’?
If so what is the maximum time it will take to clear the issue?
Will there be any advantage if I call to DOS (Washington) to get more clarity on my case as I am getting only one answer from local consulate as ‘wait’ ?

Kindly suggest?
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