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CKGS tracker does not work anymore
CKGS implemented a new tracking tool on their website and it does not work anymore. It was working quite well until two days ago and not sure why they changed the tool all of a sudden. Now they ask us to enter DOB and PP #, along with the Web Tracking # to track the application. But when we enter this information, it is not finding the records. It seems they implemented this tool without much testing. Their phone lines are always busy and if you are luck you can get to talk to someone. They explain that this is a new tool and they will fix it in a day or two - hope they do. The only silver lining is we are still getting email alerts when the status changes.
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