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EAD (WorkPermit)

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I have not received a receipt notice #51th day
Hello All,

Could you please give me some advice what I can do in this situation.

I have L2 visa and I have applied for work permit (I-765) by mail. Based on the FedEx tracking the documentations were received on May 2 to the Texas USCIS office and the check was cashed on the next day, May 3.

But I have not received a receipt notice within 30days, so I phoned them. The officer could not find my name in the system, but he said it's okay, sometimes it happened. So he recommended to write an email to the USCIS Lockbox Support.
I got an automatic replay that I have to expect an answer within 15days.
Some days before I have written another email to them, in the answer the expected day is increased to 20days. Today is the 15.day and nothing.
This is my 51th day.
I tried to write them an request through the website, but in all cases I have to add the receipt number.
As we know because of the check was chased the process is started. I try to be patient. Is there anyone who had similar situation before?

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