FIX FOR CASE STATUS NOT UPDATING - read if you are waiting for updates

[alexk]

Sometimes they update one but not the other. For myaccount I-131 show approved, for casestatus I-131 still say received.

Unbelievable, I created the account and added my cases, they look just like mycasestatus. :/

I-130 case was received
I-485 - Interview Scheduled

[Enub4]

Shoud I create an account on https://myaccount.uscis.dhs.gov/?? I have one on (https://egov.uscis.gov/casestatus/landing.do)

Are they different?

Sometimes they update one but not the other. For myaccount I-131 show approved, for casestatus I-131 still say received.

[alexk]

Shoud I create an account on https://myaccount.uscis.dhs.gov/?? I have one on (https://egov.uscis.gov/casestatus/landing.do)

Are they different?

[Rara88pt]

I have done this since I filed my application and since then it never changed from: we received ur case, u don't need to do anything at this moment. This message appears for my 3 cases : i-485, i-131 and i-765, i had my biometrics done and my case delivered to national benefit center however i still get that message. it just never changes!

[Mary987]

Weird after the 2 step verification it only gives me these options now "edit my profile, login in to USCIS and First"

I opened my DHS account back in January 2019 and it has always given me those three options. Was I supposed to see something different?

[ZIPPO9544]

Weird after the 2 step verification it only gives me these options now "edit my profile, login in to USCIS and First"

[Teto00]

Our account for DHS no longer shows status it is redirected to the USCIS account. Anybody else have this same issue?

I just tried. Not having the same issue.

[ZIPPO9544]

Our account for DHS no longer shows status it is redirected to the USCIS account. Anybody else have this same issue?

[Wishingonastar]

That?s my guess. Weird because the original tracker on the website updated for me today and so making the synced ones way behind (by months). I?m glad you were also able to get it!

Hmm that is weird. I will try again and see!

[brzusa16]

I managed to finally sync my cases today too but the tracking is also behind. Perhaps they are only halfway to fixing whatever the problem was?

That?s my guess. Weird because the original tracker on the website updated for me today and so making the synced ones way behind (by months). I?m glad you were also able to get it!

[Wishingonastar]

I just tried it again and it finally worked for me! (Except the status is behind).

I managed to finally sync my cases today too but the tracking is also behind. Perhaps they are only halfway to fixing whatever the problem was?

[2018memcan]

By syncing I mean adding a case number to the account so I can see the latest updates. Hope that explains it.

Oh ok, I though there's some way to synch two accounts on different sites/sources.

[brzusa16]

How do you guys synch the egov and DHS account?

By syncing I mean adding a case number to the account so I can see the latest updates. Hope that explains it.

[2018memcan]

I just tried it again and it finally worked for me! (Except the status is behind).

How do you guys synch the egov and DHS account?

[brzusa16]

Thank you OP for posting this information once I get it to work it will be so helpful! If anyone gets that error to go away please update I will do the same!

I just tried it again and it finally worked for me! (Except the status is behind).