FIX FOR CASE STATUS NOT UPDATING - read if you are waiting for updates

[tusharmall]

Hi everyone,
https://myaccount.uscis.dhs.gov/ This site no longer opens, I had an account on this account, and it's no more accessible. Can someone please comment on what really happened?

Thank you

[nhthan]

I recently received my Green Card and was surprised that the online status on the Case Status page (https://egov.uscis.gov/casestatus/landing.do) never changed and that I didn't receive any email or text notification.

Today I discovered a way to create a seperate myUSCIS account with a lot more information on all my cases reflecting every single step from the interview to the shipment of the Green Card.

Just register for a free account here: https://myaccount.uscis.dhs.gov/ and select "Add a paper-filed case" after setting up your account.

Now enter your receipt numbers, e.g. MSC1234567890 and see a much more detailed case status. This should be especially handy for people waiting for their approval or the green card after the interview.

This account will also allow you to eventually extend your green card via form I-90 after 10 years (if it's already unconditional) or to file for Naturalization after 3 year minus 90 days if your green card is based on marriage and if you are married for at least 3 years.

Hi absolutegame,
May I ask has your case status on the website USCIS been updated? did it affect to your I-485 processing time? I'm in the same boat so your experience would be very appreciated.
Thanks

[meqme]

does making an account on dhs also work for change of status through marriage? I have made an account but don't know how to add my case

[Ziad Baasiri]

Hello everyone
my case stats shows RFE sent on September 26 and we won’t take action on your case until you submit the evidence ....few days ago by mail instead of getting rfe paper I got approval notice and case sent to NVC
I am confused now what should I do ?

[SBinNC]

My status has only changed on the uscis case status page, not on the DHS page at all. So I don't think this 'fix' is true for everyone. I have used the Lawfully app and that gave me updates even before the uscis case status notifications.

Same here. I'd been watching the DHS page but that shows "Interview was scheduled" from August 19 2019, despite us having had our interview on September 24. We got a notice last night that the "New card is being produced", but that came in from the USCIS APP and the Case Tracker app as well as https://egov.uscis.gov/casestatus/mycasestatus.do. DHS page still hasn't updated, even though it does show several lines of older info.

[Valentino]

Hi, does anybody knows why i cannot check my case status on DHS page? I can only check it on https://egov.uscis.gov/casestatus where case history is not updated there and i’ve heard that DHS has more detailed status. Thanks

My status has only changed on the uscis case status page, not on the DHS page at all. So I don't think this 'fix' is true for everyone. I have used the Lawfully app and that gave me updates even before the uscis case status notifications.

[Oljovel]

Hi, does anybody knows why i cannot check my case status on DHS page? I can only check it on https://egov.uscis.gov/casestatus where case history is not updated there and i’ve heard that DHS has more detailed status. Thanks

[Mina1983]

I'm on both the old and new site, and neither show the correct status. They are both still stuck on case received despite me having the interview on Monday. So, thank you for the update, but it is not a fix to the status update issues.

Do you know a website to know when to receive a card?

[Mina1983]

I want to ask if there is a way to know when the green card will be received.

[Fayo]

Please I need urgent assistance. I missed interview on 4th of may because we dis not get the notice. On 6th we were rescheduled. Later in the month we received a mail to update address. We completed the form and was submitted. Following my case history I read how it was referred to an officer and it was completed on 29th of may. All along my status was still showing we missed interview and notice would be mailed. On 31st it turn to denied notice. BUT on 1st of June case history showed interview rescheduled. What do I do?

[JunkMart]

I recently received my Green Card and was surprised that the online status on the Case Status page (https://egov.uscis.gov/casestatus/landing.do) never changed and that I didn't receive any email or text notification.

Today I discovered a way to create a seperate myUSCIS account with a lot more information on all my cases reflecting every single step from the interview to the shipment of the Green Card.

Just register for a free account here: https://myaccount.uscis.dhs.gov/ and select "Add a paper-filed case" after setting up your account.

Now enter your receipt numbers, e.g. MSC1234567890 and see a much more detailed case status. This should be especially handy for people waiting for their approval or the green card after the interview.

This account will also allow you to eventually extend your green card via form I-90 after 10 years (if it's already unconditional) or to file for Naturalization after 3 year minus 90 days if your green card is based on marriage and if you are married for at least 3 years.

I'm on both the old and new site, and neither show the correct status. They are both still stuck on case received despite me having the interview on Monday. So, thank you for the update, but it is not a fix to the status update issues.

[Npatil29]

For me status of i485 is older than it appears on other site. My interview was done at Nashville TN on 13th Dec 2018, but status still shows "interview was schedule" not sure why those are not updating. i checked with my attorney and he suggested,

[B]"You have two basic options at this point. You can either continue to wait, given that there has been no negative action taken in your case, and you are simply awaiting your green card in the mail. Or, you can visit your local USCIS office (likely the same place where your interview was conducted) to process an InfoPass appointment, to request the status of your case, and to potentially obtain an

[Dun021]

Where was your interview done? Did you receive a white paper saying it will take 120 days to review? Have you done anything since the interview?

Interview was in Dec 2018. No white paper or anything. The officer said some background checks are required and date is not current. I have not done anything since the interview. About one month after the interview I got a mail notice that interview was completed and the case must be reviewed. This status does not appear on this DHS site.

[alexk]

Just saw this and tried. For me this provides updates even older than eGov site
Still stuck on June 2018 updates when I had my interview at the end of 2018.

Where was your interview done? Did you receive a white paper saying it will take 120 days to review? Have you done anything since the interview?

[Dun021]

Just saw this and tried. For me this provides updates even older than eGov site
Still stuck on June 2018 updates when I had my interview at the end of 2018.