I know that the two websites are not always updated at the same time. However, for important updates, they usually match after maximum a couple of days.
A bit less than a week ago I received an update on dhs website saying that the interview was scheduled. But as of today, I have received no notice in the mail and the egov website is still stuck at biometrics.
I contacted customer service and they doesn't see any scheduled date on their end. The representative said that it may not be finalized or the field office hasn't updated some information, but she didn't really know what to tell me.
I am freaking out a bit since we don't want to miss the interview and, if we actually have the interview sometime next month, we have to make several plan changes as soon as possible (next month would be way earlier than expected).
Anyone had a similar situation? Is this some kind of glitch?
A bit less than a week ago I received an update on dhs website saying that the interview was scheduled. But as of today, I have received no notice in the mail and the egov website is still stuck at biometrics.
I contacted customer service and they doesn't see any scheduled date on their end. The representative said that it may not be finalized or the field office hasn't updated some information, but she didn't really know what to tell me.
I am freaking out a bit since we don't want to miss the interview and, if we actually have the interview sometime next month, we have to make several plan changes as soon as possible (next month would be way earlier than expected).
Anyone had a similar situation? Is this some kind of glitch?
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