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Hi,
I have received an email from Embassy to schedule an interview. After receiving the email, I created a profile with a primary email address on the cgifederal website.
After entering all the details, I could not find any appointment dates.
Just to check if that was really the case, I created another profile with a secondary email address. To my surprise, I can see that there is an appointment date available.
Note that the primary email address contains all the information so I cannot duplicate my profile in my secondary email address.
Upon inquiry with the support, I did not receive any update. Its been 8 days already since I asked questions by email to the embassy support. Yet there is no response. And the case has the status of "Escalated To Post"
My question:
1. How long does it take for the consular to respond to my queries?
2. Is it normal to not have an appointment date while another profile does have?
3. What can be done to delete the profile from the primary email to schedule an appointment from the secondary email where appointment dates are said to be available?
I have received an email from Embassy to schedule an interview. After receiving the email, I created a profile with a primary email address on the cgifederal website.
After entering all the details, I could not find any appointment dates.
Just to check if that was really the case, I created another profile with a secondary email address. To my surprise, I can see that there is an appointment date available.
Note that the primary email address contains all the information so I cannot duplicate my profile in my secondary email address.
Upon inquiry with the support, I did not receive any update. Its been 8 days already since I asked questions by email to the embassy support. Yet there is no response. And the case has the status of "Escalated To Post"
My question:
1. How long does it take for the consular to respond to my queries?
2. Is it normal to not have an appointment date while another profile does have?
3. What can be done to delete the profile from the primary email to schedule an appointment from the secondary email where appointment dates are said to be available?
