A 75-year-old lawful permanent resident (green card holder) applied for a re-entry permit before leaving the United States, as she needed to travel to India for extended medical treatment expected to last 9–12 months. She completed her initial biometric appointment prior to departure.
Two days after leaving the U.S., she received a notice stating that her fingerprints from the appointment were unusable, and she must appear again for biometrics. Due to her ongoing medical treatment abroad, she is unable to travel back to the U.S. solely for this purpose.
Could you please advise what options are available in this situation? Specifically, is there any way to complete the biometric requirement from abroad or request an alternative procedure due to medical hardship?
Two days after leaving the U.S., she received a notice stating that her fingerprints from the appointment were unusable, and she must appear again for biometrics. Due to her ongoing medical treatment abroad, she is unable to travel back to the U.S. solely for this purpose.
Could you please advise what options are available in this situation? Specifically, is there any way to complete the biometric requirement from abroad or request an alternative procedure due to medical hardship?
Comment