OCI Match up at Washington DC

[manjuy]

Hello , I am looking for help on the time lines for OCI match up at Washington DC. My passport , old OCI handed over to consulate on 11/2 and still no update. CKGS keeps on saying wait for day. does any way has same experience at DC? I am concerned about my passport not worried about OCi? Appreciate your response if you had the same experience or heard from your friends and family. thank you.

[CKGS Visa Services]

Dear Applicant,

We request you to share your concerns and application details at [email protected] to better assist you.

Please mention the link of this post in your email.

Regards,
CKGS USA Team

Hello , I am looking for help on the time lines for OCI match up at Washington DC. My passport , old OCI handed over to consulate on 11/2 and still no update. CKGS keeps on saying wait for day. does any way has same experience at DC? I am concerned about my passport not worried about OCi? Appreciate your response if you had the same experience or heard from your friends and family. thank you.

[rjakkula]

OCI Passport Matchup Washington DC

Hi,


My daughter's applications is also pending at OCI passport matchup at Washington DC embassy since 10/31. No updates at all.

OCI phone numbers are not working and their website enquiry page is not working either.

If you get any updates please reply back. Thanks

[rjakkula]

Hello , I am looking for help on the time lines for OCI match up at Washington DC. My passport , old OCI handed over to consulate on 11/2 and still no update. CKGS keeps on saying wait for day. does any way has same experience at DC? I am concerned about my passport not worried about OCi? Appreciate your response if you had the same experience or heard from your friends and family. thank you.

Did you get any updates. My daughter's has been pending since 10/31. CKGS phones are not working and cannot submit enquiry through their website

[alfie]

Atlanta screwing up OCI matchup

Hi, I am having the same problem at Atlanta. The embassy got the card from Delhi on the 10th early morning and promptly updated the site.

Meanwhile, CKGS has still not updated or sent me a notice or even acknowledged receiving the passport, which was delivered to them on the morning of the 11th.

I have made over a dozen calls, all sent to the call center in India, which parrots the same line. Then I called the Atlanta Consulate, which was very efficient and polite and said I should never have sent the matchup to CKGS at all. But that is what the procedure on the OCI page says. The embassy also called CKGS to do their job, but the excuse is that 14th was a holiday! Never mind that they had 11th, 15th, 16th, and now 17th. The simple task of updating a website or informing the customer is beyond them.

I have a flight on 25th which I booked when the OCI card came to India, because CKGS told me the match-up would take less than 2 weeks. What a mess.

GOI was actually exemplary.

Such a sad reflection on CKGS. The call center personnel in India are actually great and helpful, but have no authority to do anything. It is the center itself which is incompetent.

By the way, why is a British firm taking all these sensitive documents from Indian Americans? Are we now fully under the British empire?

[CKGS Visa Services]

Hi, I am having the same problem at Atlanta. The embassy got the card from Delhi on the 10th early morning and promptly updated the site.

Meanwhile, CKGS has still not updated or sent me a notice or even acknowledged receiving the passport, which was delivered to them on the morning of the 11th.

I have made over a dozen calls, all sent to the call center in India, which parrots the same line. Then I called the Atlanta Consulate, which was very efficient and polite and said I should never have sent the matchup to CKGS at all. But that is what the procedure on the OCI page says. The embassy also called CKGS to do their job, but the excuse is that 14th was a holiday! Never mind that they had 11th, 15th, 16th, and now 17th. The simple task of updating a website or informing the customer is beyond them.

I have a flight on 25th which I booked when the OCI card came to India, because CKGS told me the match-up would take less than 2 weeks. What a mess.

GOI was actually exemplary.

Such a sad reflection on CKGS. The call center personnel in India are actually great and helpful, but have no authority to do anything. It is the center itself which is incompetent.

By the way, why is a British firm taking all these sensitive documents from Indian Americans? Are we now fully under the British empire?

Dear Applicant,

We request you to share your queries/concerns at [email protected] to better assist you.

Please mention the link of this post in your email.

Regards,
CKGS USA Team

[manjuy]

Ckgs

Dear Applicant,

We request you to share your queries/concerns at [email protected] to better assist you.

Please mention the link of this post in your email.

Regards,
CKGS USA Team

Just wanted to say here. Thank you for posting. However when we speak or send emails or via web absolutely no convincing responses. All that CKGS says we have no control over consulate. But CKGS please understand that you are the interface between the applicant and consulate and you need to better than that.

[manjuy]

Did you get any updates. My daughter's has been pending since 10/31. CKGS phones are not working and cannot submit enquiry through their website

Not so far. Did you have any luck?