How do you rate CGI TORONTO PASSPORT/VISA OFFICE?

[Babugiri]

How do you rate CGI Toronto Passport/Visa office in terms of :

1) speedy and timely delivery
2) Document requirement
3) Waiting time
4) Telephone & Email communication
5) Attitude and professionalism of staff
6) Customer friendly or not? harassment etc?
7) Information/feedback easily accessible or not?
8) Quality of website
9) Application is user friendly or not?
10) Sitting arrangement and other basic requirement
11) Timely appearance of staff or missing from their seats?
12) Higher officers approachable or not?
13) Complicated issues solved with ease or not?
14) Swift or lethargic staff? Excuse makers? time wasters?
15) How visitors are treated by employees of CGI in consulate?

Your general feedback , experience and opinion are expected.

[immihelp]

Why do you ask such questions?

Do you have a choice if you have to deal with them?

[txh1b]

If you don't like the treatment, don't go!