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Renunciation nightmare

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  • Renunciation nightmare

    My wife started her renunciation application 3 months ago and she has still not received her certificate.
    For the last 4 weeks the status on the VFS website shows
    Your application has been processed by the Embassy/Consulate and returned to the VFS Indian Consulate application Centre

    So looks like the certificate has been printed by CGI houston but still not being shipped back by VFS.
    I have tried emailing VFS multiple times and finally got on the phone with them last week. They promised they would look into the issue but there has been no update / progress since then.
    Anyone facing similar issues ? Any advice on how I can escalate this.

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