I want to extend and renew my insurance appointment

[submittedviaemail]

To whom concerned,

Today, I buy one piece of insurance (visitors care) for my son, and the certificate number is **** *. Unfortunately our insurance specialist informed me that the J2’s Visitors Care insurance does not meet our minimum requirements. I can not validate my program until sufficient insurance is shown for the J2.
So, I want to renew the insurance of my son, but when I renew in your website, the following informations haven been found and I can not continue:

The following errors occurred during processing -
• Certificate is not eligible for extension or renewal at this time. Please contact your producer, Insubuy, Inc. at (866) INSUBUY, for assistance.

I hope you can solve my problem as soon as possible.

[insubuy]

Hello,

The Visitors Care plan does not meet the J1/J2 requirements. You can send an email to [email protected] to request the cancellation of the current plan and then purchase a new plan from the J1/J2 section of our website https://www.insubuy.com/j1-visa-heal...ce/-insurance/

If you need additional assistance please feel free to contact our office.