My student notified me of her request for OPT a couple months ago, but I forgot to enter it in SEVIS. She already mailed her I-765 to USCIS, not realizing that she needed a new I-20, and I'm afraid she'll be denied because of my mistake. Is there anything I can do to fix this? Should I have her send in the updated I-20 now, along with a letter of explanation from me? Or should I have her wait until she receives a request for evidence? I tried calling USCIS, but they were quite unhelpful.