Confusion about the new system
Hello,
My case : Attended H1B interview in Sep 2011. Case went to 221 G. consulate asked me to submit my passport on 9 Oct 2012. Submitted to OFC on 19 Oct 2012
There is a lot of confusion about the new system i.e. UsTravelDocs.com particularly if your Visa interview occurred before 26th Sep 2012. The following are the points I have gathered through my painful experience[Not entirely sure if they are valid]
1. Basically the new system will maintain records of new applications submitted after 26th sep 2012. If you have submitted your passport or documents after 26th Sep for PI dates before sep 26 2012, I don't think it can be tracked on the new System. Also you will not see any status update on your "My DashBoard" page on the portal. You have to wait for an E-mail from OFC/Consulate regarding the status
2. [email protected] is no good if your interview was held before 26th Sep 2012 and your case is in 221 G and you are submitting the passport now. It will always say "Please use valid Passport number or UID".
Note:
a. I sent an e-mail with my passport number from my G-mail Inbox, the response was "Please use a valid passport number.....".
b. But when I sent it through Yahoo inbox, the response was "Your passport is still with the post". To confirm, I sent the passport number as "F@%^^&" (Invalid), it said "Ready for pick up". Now Im sure there is no such passport number existing.
c.Also it gives me a different response each day. 3 days ago it said "Still with post",now it says "In transit to post".
d. Worse still, if I send an E-mail without any subject or body, it says "Ready for pick up".
3.IVR is also no good. Instead of telling your passport status, it will redirect your call to a customer rep, who will tell you that he/she is going to raise a ticket as they do not have a record of your passport in their system.
Hello,
My case : Attended H1B interview in Sep 2011. Case went to 221 G. consulate asked me to submit my passport on 9 Oct 2012. Submitted to OFC on 19 Oct 2012
There is a lot of confusion about the new system i.e. UsTravelDocs.com particularly if your Visa interview occurred before 26th Sep 2012. The following are the points I have gathered through my painful experience[Not entirely sure if they are valid]
1. Basically the new system will maintain records of new applications submitted after 26th sep 2012. If you have submitted your passport or documents after 26th Sep for PI dates before sep 26 2012, I don't think it can be tracked on the new System. Also you will not see any status update on your "My DashBoard" page on the portal. You have to wait for an E-mail from OFC/Consulate regarding the status
2. [email protected] is no good if your interview was held before 26th Sep 2012 and your case is in 221 G and you are submitting the passport now. It will always say "Please use valid Passport number or UID".
Note:
a. I sent an e-mail with my passport number from my G-mail Inbox, the response was "Please use a valid passport number.....".
b. But when I sent it through Yahoo inbox, the response was "Your passport is still with the post". To confirm, I sent the passport number as "F@%^^&" (Invalid), it said "Ready for pick up". Now Im sure there is no such passport number existing.
c.Also it gives me a different response each day. 3 days ago it said "Still with post",now it says "In transit to post".
d. Worse still, if I send an E-mail without any subject or body, it says "Ready for pick up".
3.IVR is also no good. Instead of telling your passport status, it will redirect your call to a customer rep, who will tell you that he/she is going to raise a ticket as they do not have a record of your passport in their system.
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