Hi,
I am tring to reschedule my appointment with family. Here what I am doing:
1)After entering the name,passport nad Reciept number I am getting a screen where it shows the members in appointment.
2)Next I am clicking "Reschedule Appointment" button.
3)I am clicking on 'YES" when it asks "Do you want to reschedule your appointment?"
4)Next I am getting a screen where it tells" Dear AAA, You can reschedule your appointment only once. If you have wish to reschedule your appointment second time you have cancel your existing appoinment and book a new appointment"
5) If I click yes, calender is not coming showing available dates.
Is this means that I have rescheduled once and I have to cancel this to reschedule? I try to reschedule appointment but I did not do it.
Can anyone helpme what is the problem?
Thanks in advance,
DD
I am tring to reschedule my appointment with family. Here what I am doing:
1)After entering the name,passport nad Reciept number I am getting a screen where it shows the members in appointment.
2)Next I am clicking "Reschedule Appointment" button.
3)I am clicking on 'YES" when it asks "Do you want to reschedule your appointment?"
4)Next I am getting a screen where it tells" Dear AAA, You can reschedule your appointment only once. If you have wish to reschedule your appointment second time you have cancel your existing appoinment and book a new appointment"
5) If I click yes, calender is not coming showing available dates.
Is this means that I have rescheduled once and I have to cancel this to reschedule? I try to reschedule appointment but I did not do it.
Can anyone helpme what is the problem?
Thanks in advance,
DD
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