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How to fix "Error:There was a missing or invalid parameter.." when uploading picture

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  • #46
    Originally posted by berna View Post
    Hi,

    I've been trying to upload my picture online but the following error happens:

    Error: There was a missing or invalid parameter in the request

    How do I resolve this?


    Thanks!

    Berna
    The same issue happened with the rest of us.
    It seemed the photo uploaded won't go blur if you upload the one created from photo cropping tool
    still cannot go to next:review though,, I've been having this problem since last saturday

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    • #47
      It's Tuesday Morning now in Shanghai and seems it's not fixed yet

      It's Tuesday Morning now in Shanghai and seems it's not fixed yet. What about other regions in the world? Did you get the chance to make the DS-160 happen?

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      • #48
        Just talked to Consulate Visa Help Line here in Hong Kong. "We apologize for the problem, but it is out of our control as it is a problem in the US and they are on holiday, please just keep trying."

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        • #49
          Originally posted by hunjb224 View Post
          Just talked to Consulate Visa Help Line here in Hong Kong. "We apologize for the problem, but it is out of our control as it is a problem in the US and they are on holiday, please just keep trying."
          Rang up the Seoul consulate and they have the same story............it seems that as yesterday was a federal holiday in the US being President's day, nothing's been done to solve this.
          The best we can hope for is when the US wakes up on Tuesday morning and hopefully this will get sorted out then.

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          • #50
            Please keep trying, I did it after trying repeatedly.

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            • #51
              after retrieving the form?

              Originally posted by tonykung View Post
              Please keep trying, I did it after trying repeatedly.
              Great to hear someone succceeded. Could you share what you did so the confirm photo page didn't stuck you and you successfully finished the following review and sign steps? Did you used the "retrieve an application" from the DS-160 beginning page, or keep refreshing the confirm photo page? Thanks.

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              • #52
                Does anybody success ?

                Originally posted by compilingnow View Post
                Great to hear someone succceeded. Could you share what you did so the confirm photo page didn't stuck you and you successfully finished the following review and sign steps? Did you used the "retrieve an application" from the DS-160 beginning page, or keep refreshing the confirm photo page? Thanks.
                It cannot work now.

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                • #53
                  Also does not work

                  Russia, Chita. This problem I have. First, there was a problem upload a photo now can upload photos, but then automatically exits the application and proposes to start again.

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                  • #54
                    It works now..hopefully its solved for everyone!

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                    • #55
                      successful

                      Originally posted by AA-MY View Post
                      It works now..hopefully its solved for everyone!
                      It works for me too!

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                      • #56
                        Originally posted by AA-MY View Post
                        It works now..hopefully its solved for everyone!
                        Yeah. Works in Shanghai now. Thank god!

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                        • #57
                          Works in Singapore now....

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                          • #58
                            Uploaded my photo and able to review my application.

                            I am trying from friday onward now i am able to upload my photo and move to review section.

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                            • #59
                              a new problem

                              a new problem: I can not make an appointment, when the recording puts me the name of the country of Moldova. Help who saw this ...

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                              • #60
                                Hi,
                                I realize this issue happened in Feb 2014, but I am getting the same error on April 24, 2019. Is the problem back?
                                I tried firefox(windows +linux), IE(windows), chrome(in linux and my smartphone), safari (on mac). I've uploaded 10 different photos, all 600x600 and under 240k.
                                I changed the jpeg quality and everything.
                                I still get this error "
                                Error: There was a missing or invalid parameter in the request"
                                and day 30 of my DS160 is tomorrow, so what happens if I can't upload the photo to complete my DS160 by day 30??
                                I called ustraveldocs support line and they are kind of helpless. They said i can save the ds160 without the photo, but I don't see that option.
                                They also said that they have no control over this site.

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