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insubuy     03/21/2017 17:40 PM
 


Email from customer

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good afternoon,

i would like to comment on service received today from Amber.

I had a very nice talk with Amber on March 21, 2017.

She was very efficient and polite when talking to me and dealing with my request.
In addition, she offered extra help to contact her team members and expedite my request after i explained why i needed my new policy the next morning.

She also called back few minutes after i've submitted my request by e-mail to update me on the status.

Congratulations with having such a good team member.

Regards,
Nilufar U

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