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Background check suspended new SSN

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  • Background check suspended new SSN

    Hi everyone,
    I received my EAD and SSN card in the mail last week,
    I am now trying to apply for a job and was requested to apply for a background check with checkr. However they were unable to trace my SSN and criminal history and my background check is now suspended.
    Did I miss a step somewhere? I triple checked my SSN and entered the right one. Is it too early for me to get a background check ?
    Thank you for your help.
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