Reminder # 3,
Can you please let me know the details of the below escalation. Why no body is there bother about this. If this time there is no reply i will going leagally. And i will be filing a huge compensation for my mental torture and repeated follow ups. I will be going to consumer court if am not going to reply. I hope you will not provide any contact number or else you are not going to call me and ask the problem. If this is going to continue, i hope the REDIFF name will be published in the news paper in full page. And i will take this to maximum level.
REgards
Prabhu P
> Hi,
>
>Reminder # 2
>
>Again the same to the below mail why there is no respond. Whether you thought customer will keep quiet? no never if am getting response for this i will approaching leagally with credit card motnhly statement that the charges which has been charged. And even this mail also will be attached with that and it will published in the newspapers. Please make sure that the things are happening at the earliest to avoid the discomforts which is going to cause for you. I hope any will not be interested in spoiling the companys image. So please make sure that everything is getting cleared.
>
>
>
>Thanks in advance.
>
>Regards
>Prabhu P.
>
>
>
>On Tue, 05 Oct 2004 Prabhu Paulraj wrote :
> > Hi,
> >
> >Referring to the below query if REDIFF is not going to respond then for this also i will aproaching leagally. Can you please make sure that the things are happening at earliest. Please dont think that public will keep quiet for long time. Please pay back the excess amount the deliver the toy to the mentioned address. Or else for this also legal action will be taken.
> >
> >Please provide the contact details. I want to talk to some senior person.
> >
> >Regards
> >
> >Prabhu P.
> >
> >
> >
> >
> >
> >On Sat, 18 Sep 2004 wrote :
> > >Dear Sraika,
> > >
> > >How are you? Yesterday I received confirmation in email as the package for this order has been delivered. But I want to know why there was no tweety teddy bear toy as mentioned in the website (ref:
http://shopping.rediff.com/srchnew/productdisplay.jsp?prrfnbr=943194&menbr=38477&frompg=%2F_cat_ ) and instead of huggies diaper there was different company diaper.
> > >
> > >And as per my previous enquiry total products cost was Rs.400/- but you charged from Rs.912/- why is it so? Did you dealers think that NRIs don't have knowledge about the price of the products...? This is upsetting.
> > >
> > >And the gift was not delivered in gift pack. So please clarify all my doubts. Expecting a fulfill reply.
> > >
> > >thanks & regards
> > >
> > >
> > >
> > >
> > >
> > >
> > >On Thu, 16 Sep 2004 Support wrote :
> > > >,
> > > >
> > > >Thank you for placing your valuable order with Rediff.com
> > > >
> > > >Kindly note that we are investigating your order status with our enabling partners. This has happened due the heavy requirement from the customers for the same. As soon as we receive feedback from them we will revert back to you.
> > > >
> > > >However, regarding the Wipro Baby Soft 60 Comfy Nappi Pads , I am sorry to inform you that the item is not in stock. Hence, order for the same cannot be processed. I have reversed your order and am crediting back the amount charged to you for this item. The credit will reflect in your monthly card statement.
> > > >
> > > >I sincerely regret the inconvenience caused to you.
> > > >
> > > >Assuring you of our best services and looking forward to your visits to
http://www.rediff.com
> > > >
> > > >Warm Regards,
> > > >Sarika Pawar
> > > >Customer Service rediff.com
> > > >
> > > >P.S: Please do not change the subject line for further correspondence.
> > > >
> > > >
> > > >-----Original Message-----
> > > > From:
> > > >Date: Wednesday, September 15, 2004 05:25 PM
> > > >To:
[email protected] (
[email protected])
> > > >Subject: Shopping: DELIVERY ISSUE
> > > >
> > > >------------ START OF MESSAGE ------------
> > > >
> > > >
> > > >message : Hi,
> > > >This is Lavanya Venkat form US. I ordered for a gift set for my brother's son in India. I heard that rediff shopping is great and so did online shopping for the first time. But for the very first time itself I have come to know its wrong.
> > > >Following are the list of compliants for a single I placed in your website.
> > > >1. Out of 2 items in order # 2204526 Baby Care Gift Set 02 was delivered.
> > > >2. other one (Wipro Baby Soft 60 Comfy Nappi Pads) when I checked the order status it is as out of stock. What's the solution for OUT OF ORDER stock.
> > > >3. For the first one (Baby Care Gift Set 02) there was no tweety teddy bear.
> > > >4. Instead of Huggies diapers there was Teddy diapers. I am totally disppointed with your service.
> > > >5. And one more thing I thought that the package will be delivered in a gift wrapper but it was delivered in a ugly package. Even my brother teased me the package I sent to my nephew.
> > > >6. All the thing which was in the baggage came under price of INR 400. But you collected 912 from me for that gift set.
> > > >What's going on? Is this the way you do service for NRIs?
> > > >We, NRIs believe in Indian shopping website to send gift sets to our relatives. But if you do like this how can we believe you and place another order in your shopping website. It's making me to think twice before entering your website. Please consider this as an urgent matter and help me. Help in this regards is appreciated.
> > > >
> > > >
> > > >order : 2204526
> > > >sub : What should I do if my order is partially delivered?
> > > >
> > > >------------ END OF MESSAGE ------------