Hi,
I just contacted Lufthansa to enquire about the requirement of transit visa for my parents (having valid B1 visitor visa for US). This is the silly long-winded response that I get from them:
Dear Mr. XYZ,
Thank you for contacting the Lufthansa Internet Service Center. As a
private corporation, Lufthansa is not directly responsible for passenger
documentation which may be required for travel, such as passports,
visas, or transit visas. We recommend contacting the embassy or consulate
representing the countries you plan to visit and transfer through for
the most updated information on these requirements. You may also wish
to contact the nearest Lufthansa Reservations center for information
regarding the consulates, where available. Please understand that
passenger airlines have no control over such regulations, which are
determined directly by national governments. Lufthansa faces steep fines for
violating these laws by boarding passengers without proper documentation,
which means you will be denied boarding if your documents are not in
order.
For further information regarding your travel with Lufthansa, please
contact our reservations department directly or
http://www.toronto.diplo.de/. Local contact
information for Lufthansa´s reservations department can be found on the
"Help & Contact" page of our site.
We look forward to serving you, online and in flight. Thank you for
choosing Lufthansa.
_____________________________________________
Now, I'm not sure what the Luftansa guy is trying to convey. He said that they do not board passengers without proper documentation, which means passengers will be denied boarding if their documents are not in order. BUT ALL I'M ASKING IS WHAT IS THAT REQUIRED DOCUMENTATION? DO THEY NEED THE PASSENGER TO HAVE TRANSIT GERMAN VISA OR NOT? How can they deny boarding on the basis of documentation if they don't even know what proper documentation is. Can't they anwer my question directly?