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OCI Experience - San Fracisco
CKGS helpdesk should be renamed to something matching the attitude of their reps.

Submitted application at India Visa Camp in Phoenix AZ: 4-May-2015
Application acknowledged at SFO Embassy : 8-May-2015
Document printing status - Processed: 17-Jun-2015
Dispatched from MOIA - New Delhi: 18-Jun-2015

Still waiting for SFO embassy to receive or may be for them to update the website if they received already.
All Replies (36)
OCI rexperience for my son- San Francisco
It's more than four months and I am still waiting for my son's OCI card to arrive.

I applied for my son's OCI on February 22, 2015 and it was received at CKGS-San Francisco office on March 3rd. Although they have mentioned (in their checklist) that in case of University Students, a letter from University housing will be accepted as an address proof but they refused to do so and told me that address proof submitted by me is not acceptable. then I sent them a screenshot of their own document and thereafter they started processing my application. It was sent to Indian Embassy/Consulate on March 13th and after about three months of wait (on June 9th), I got an email that my son's OCI card has arrived and ready for match-up with his US Passport. I send his passport next day which was delivered on June 12th (as per tracking details) but there was no update available at their website. After a wait of another 10 days, it was updated that the passport has received and it is 'UNDER PROCESS' from June 25th.
There is no update available thereafter. I sent them an email to know the status and the replied- "Your application is already in the consulate. They will let you know if it's ready for match up."

Application is under process at the Embassy / Consulate. 06/25/2015
Passport is 'In Transit' to the Embassy / Consulate for Match-Up. 06/22/2015
Passport has been received at CKGS for Match-Up and is currently being packaged for onward submission to the Embassy / Consulate. 06/22/2015
Your printed OCI Card is ready for match-up with your US Passport / Foreign Passport. Please complete the OCI match-up process and refer to the email sent to you from CKGS with further details.
To make sure you receive our alerts / updates, add [email protected] to your white list. Please continue tracking your application status online. 06/09/2015
Your Application is under process at the Embassy / Consulate. Please continue tracking your application status online. 03/13/2015
Your application has been processed at the CKGS Application Centre and is in transit to the Indian Embassy/Consulate for decision making.
Please continue tracking your application status online. 03/12/2015
We have received your incomplete / missing documents and we are verifying the same.
You will receive an update shortly on the progress of your application.
Please continue tracking your application status online. add docs received. Application is under review. 03/09/2015
Your Application is on hold due to the incomplete / missing documents as mentioned under the REMARKS column. Only once the above documents are received by us at CKGS and post verification, will we be able to continue to process your application.
Please refer to our EMAIL sent to you from CKGS with further details.To make sure you receive our alerts / updates, add [email protected] to your white list / Approved / Safe Sender list. proof of address not acceptable. state issue ID/Driver lisence or utility bill only. 03/04/2015
We have received your payment and we are verifying the same. If the payment made is complete, you will receive a payment receipt shortly. If there is any further discrepancy, you will receive an update. Please continue tracking your application status online. 03/03/2015
Your application has been received and is under process in CKGS. Please continue tracking your application status online. 03/03/2015
All Replies (1)
OCI approval
After over 3 months of waiting and being underprocess I was finally approved for my OCI status. I am now waiting for my OCI card to arrive in SF, they shipped it on June 19th 2015 but It hasn't arrived yet. I am currently in India and don't really want to leave to get the card, I am going to send my passport back to the SF consulate to get the U visa sticker and OCI card. Please advise if this should ok.
All Replies (14)
OCI Registration
My husband applied for OCI as a family for me, himself and son. The documents just got sent to Delhi. At the OCI website, if I put in my passport no. and acknowledgement no., nothing show up, however, when my husband does this, it comes up - under-processing. So, do they look at our applications collectively, and approve all three together? Should we assume, if his goes through, ours will too and all 3 OCIs will be printed? Is it possible that the consulate has not sent mine yet? Thx for your reply.
All Replies (1)
OCI Experience at Chicago Consulate
I submitted my application on 4/20 and fedex delivered it to CKGS on 4/22/2015. The timeline since then, started getting notifications from CKGS:

Your application has been received and is under process in CKGS: 04/25/2015
Your application has been processed at the CKGS Application Centre and is in transit to the Indian Embassy/Consulate for decision making. : 04/27/2015
Your application from the Embassy / Consulate has now been sent to Delhi, India for further scrutinization and processing: 04/30/2015
Your OCI card has been printed and would reach the Embassy / Consulate shortly.: 06/01/2015
Your OCI card has been dispatched to the Embassy / Consulate: 06/08/2015
Your printed OCI Card is ready for match-up with your US Passport / Foreign Passport: 06/22/2015

After this, I got an email from CKGS for match up on 06/22/2015. I fedexed the passport on the same day and it was delivered on the morning of 06/23/2015 at 10:30 am.

Further updates from CKGS:

Your Documents have now reached CKGS application centre from the Embassy / Consulate.
Your document(s) is being sorted and will be ready for shipment shortly

Your Documents have now reached CKGS application centre from the Embassy / Consulate.
Your document(s) is being sorted and will be ready for shipment shortly: 06/26/2015
Your AWB Number is <tracking number>
To track the Progress of Your Shipment, log onto the FedEx site using your AWB Number on www.fedex.com : 06/26/2015

Fedex delivered it today: 06/29/2015

Like many others, I had roller coaster moments because, I had a family emergency so we booked our tickets for July 6 and was worried whether I would be getting the documents before our travel. I had mailed and called CKGS after receiving the matchup mail explaining my situation and they said there is no way to expedite my application and the matchup would take 2 weeks, but to my surprise the matchup took just 1 week. So, the entire process took me a little more than 2 months. I hope this helps.
All Replies (1)
CKGS San Francisco Horrible
Looks like other folks are having a terrible experience here. We are having to change our tickets now due to this. Our timeline:

received and is under process in CKGS: 03/20/2015
processed at the CKGS Application Centre and is in transit to the Indian Embassy/Consulate: 03/26/2015
Your printed OCI Card is ready for match-up: 06/10/2015
Sent passport same day: 06/10/2015
passport received at SF through fedex on: 06/12/2015
Your Passport has been received at CKGS for Match-Up: 06/20/2015

** what they were doing between 6/12 and 6/20 I just can't understand **

Passport is 'In Transit' to the Embassy / Consulate for Match-Up: 06/20/2015

** why it takes 5 days to travel 3.5 miles is also unbelievable **

Application is under process at the Embassy / Consulate: 06/25/2015

** called them a few times and they said that the time will now depend upon the consulate **

Pathetic people
All Replies (15)
OCI Chicago
Does anyone know how long CKGS takes to acknowledge receipt of application and supporting docs sent by mail? Its been over a week mail was delivered but haven't seen acknowledgment email from CKGS Chicago nor am able to track application on their website.
All Replies (6)
OCI Plus Renunciation--CKGS New York
ONE AND HALF MONTH INCLUDING HOLIDAYS) NOT BAD!!!!

06/23/2015 : OCI RECEIVED IN HAND
06/16/2015 SENT PASSPORT TO CKGS-NY FOR MATCH UP ( didn’t wait for CKGS E MAIL)
06/16/2015 OCI ARRIVED AT the Indian Consulate NY
06/12/2015 OCI DISPATCHED FROM MOIA DELHI TO Indian Consulate NY
06/09/2015 OCI PROCESSED and PRINTED at MOIA DELHI
05/20/2015 photo and signature scanned at the CGI NY
05/19/2015 acknowledgement DATE (CGI NY sent it ELECTRONICALLY to OCI cell DELHI)
05/18/2015 OCI RECEIVED BY THE CONSULATE NY
05/15/2015 OCI APPLICATION SENT BY CKGS TO CGI NY
05/13/2015 CKGS OPENED MY OCI +RENUNCIATION ENVELOPE THIS DATE
05/11/2015 OCI + RENUNCIATION APPLICATION DELIVERED TO CKGS-NY
05/08/2015 SENT MY OCI + RENUNCIATION APPLICATION OVERNIGHT TO CKGS-NY

CONSULATE STAFF VERY FRIENDLY, OCI CELL DELHI VERY GOOD…
CKGS- SUCKS BIG TIME…

THEY ASKED ME TO PAY FOR FEDEX TWICE ( OCI plus RENUNCIATION) AND SENT ALL IN ONE ENVELOPE.
GUESS WHAT..THIS IS USA…NOT INDIA ......I AM GOING AFTER THEIR ASS IN COURT FOR THIS….WILL DRAG THEIR ASS AS MUCH AS I CAN…

POINTERS:
1) DON’T BOTHER Mr SHETTY or OCI CELL ATLEAST FOR 20-25 DAYS AFTER ACKNOWLEDGEMENT DATE ( LET THE SECURITY CLEARANCE ARRIVE AT THE OCI CELL IN DELHI…IT JUST NOT GOING TO HELP)
2) CONTACT DEPUTY CONSULAR GENERAL IF YOU HAVE A REAL EMERGENCY OR YOUR APPLICATION HAS TAKEN A VERY LONG TIME MORE THAN 2.5 MONTHS CC TO GENERAL E MAIL OF CONSULATE.
3) TRY TO SEND EMAIL TO THE ACTUAL EMAIL ADDRESS NOT THE WEBSITE LINK…I GUESS NO ONE CHECK THOSE..
4) EMBASSY STAFF AND OCI STAFF ARE NOT BAD. THEY ARE ACTUALLY HELPFUL WHEN YOU ARE IN DISTRESS. THEY DON’T WANT YOU TO WASTE YOUR MONEY…JUST LET THE RIGHT PERSON KNOW AT THE CONSULATE.
5) ALWAYS TO POLITE AND RESPECTFUL TOWARD CONSULATE STAFF IN YOUR E MAIL OR PHONE CONVERSATION..EVEN IF YOU ARE PISSED AND WANT TO HANG COUPLE OF THEM.
6) DON’T CALL CKGS PHONE FOR UPDATE, THEY ONLY KNOW WHAT GOVERNMENT WEBSITE SHOW..THEY WILL READ IT BACK TO YOU: SEND YOUR QUERY TO CKGS THOUGH THEIR WEBSITE FEEDBACK FORM….
7) CALL CKGS IF YOU HAVE AN EXCEPTION TO YOUR CASE..i.e. ESCALLATION NEED, IMPORTANT QUERY ( THEY ARE USELESS TAKE MY WORD FOR IT) .
8)
All Replies (1)
Horrible CKGS service San Francisco
Pathetic experience for OCI card from CKGS for my daughter. Started the process in Mar 11, 2015.

03/18/2015 - Your application has been received and is under process in CKGS
03/18/2015 - We have received your payment and we are verifying the same. If the payment made is complete, you will receive a payment receipt shortly
03/23/2015 - Your application has been processed at the CKGS Application Centre and is in transit to the Indian Embassy/Consulate for decision making.
03/24/2015 - Your Application is under process at the Embassy / Consulate

03/25/2015 - Date Of Acknowledgment

Long wait........

05/18/2015 - Documents Printing Status PROCESSED
05/19/2015 - Dispatched From MOIA (OCI ) NEW DELHI;

Another long wait...I think they sent via sea route.

06/06/2015 - Document received At SAN FRANCISCO

06/10/2015 - Your printed OCI Card is ready for match-up with your US Passport / Foreign Passport CKGS

Sent the passport same day and they received it on next day 06/11/2015 as per UPS next day delivery tracking.

No response for next 10 days.

06/22/2015 - Your Passport has been received at CKGS for Match-Up and is currently being packaged for onward submission to the Embassy / Consulate

06/22/2015 - Your Passport is 'In Transit' to the Embassy / Consulate for Match-Up

Called them and got a reply that they have sent the passport to consulate last week, but updated the status this week.
The person says it will take 4 weeks to do match-up.

CKGS San Francisco service is horrible.

I see for NY and other they process the match up in same week or same day. NY does this in 1 day.

Did anyone received OCI from San Francisco in 2015?
All Replies (1)
OCI Experience San Francisco (Horrible)
A). OCI Experience from start till document received back from New Delhi in CKGS SF Office:
1). Application has been received and is under process in CKGS : 03/09/2015 (CKGS Status)
2). We have received your payment and we are verifying the same : 03/09/2015 (CKGS Status)
3). Your application has been processed at the CKGS Application Centre and is in transit to the Indian Embassy/Consulate for decision making : 03/16/2015 (CKGS Status)
4). Your Application is under process at the Embassy / Consulate : 03/17/2015 (CKGS Status)
5). Documents Printing Status PROCESSED : 05/15/2015 (Indian Embassy/Consulate status in IST)
6). Dispatched From MOIA (OCI) NEW DELHI : 05/18/2015 (Indian Embassy/Consulate status in IST)
7). Called CKGS 10-15 times between 05/27/2015 and 06/05/2015 to know why its taking so long when document dispatched from NEW DELHI to San Francisco(SF) on 05/18/2015
8). Finally, Document received At SAN FRANCISCO : 06/06/2015 (Indian Embassy/Consulate status in IST)
           3 WEEKS of transit time A HUGE WASTE of time and due to that change the already booked travel dates on 05/31/2015 from 06/10/2015 to new date 07/08/2015 after paying good money to airlines.

B). Now Passport Match Experience:
9). Document for passport match-up sent to San Francisco CKGS office next day : 06/06/2015 PST (On the basis of update mention above at step 8 rather than waiting for the email from CKGS. CKGS also confirmed that as soon as status on site update then take a printout and send the printout with passport match up documents rather than wait for email as there are issues of email delays).
10). Passport match-up documents received by CKGS as per FEDEx tracking number : 06/10/2015
11). Now, passport matchup email received and CKGS Status updated as well : 06/10/2015 (Its good we didn’t wait for the email after the step 8 mentioned above)
12). Called CKGS on 06/11/2015 to know whether documents for passport match has been received. They confirmed YES its received and all is well, so now only need to wait UPTO 2 weeks to get OCI and the passport back.
13). Your Passport has been received at CKGS for Match-Up and is currently being packaged for onward submission to the Embassy / Consulate : 06/16/2015 ((CKGS Status), Really ?)
14). Your Passport is 'In Transit' to the Embassy / Consulate for Match-Up : 06/16/2015 (CKGS Status)
15). Your Application is under process at the Embassy / Consulate: 06/19/2015 (CKGS Status)
16). Again, called CKGS on 06/22/2015 to know whats going on and told about whole experience including old booking and new booking dates due to past horrible delays in this process. Asked to direct my call to supervisor and got response that supervisor is busy.
LOL.
                They assured supervisor will call me back but still waiting.

Read other past good experiences where CKGS New York(NY) took maximum 2 months from start till OCI received in hands.

My whole experience is HORRIBLE with San Francisco CKGS.
All Replies (9)

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