Shopping

What kind of cheaters are rediff auction and shopping and still people like us get into their trap. I would have never tried to buy any thing from rediff if i could have read these kind of experiences from people who got into the trap of these cheaters.

      I had such a bad experience with the rediff.com that i think that i have lost my 40,000Rs. Actually i won the auction for 2 Air Conditioners on the 5th of April 2006. during the auction it was stating that the items will be delivered within 10 days. my credit card payment was taken on the 7th of April and after that I got the mail that the A.C. will be delivered latest by 25th of April. on 25th also when i didnt received the A.C. i called the rediff.com they said that the AC are out of stock and will be delivered soon.... till date (8th May'06) I have not got the AC's and i must have called the customer service line atleast 30times but i m not getting any response. even when i send them mail it reverted back 2 me. I m planning 2 give them a legal notice no matter how much time it takes or how much money i have 2 spend but for sure i will teach these cheaters a lesson. still for the time being i requist every body NOT TO PURCHASE ANY THING FROM REDIFF....

I ordered gifts for my son in india. These thugs don't give a **** about anybody's sentiments.

The order was placed on April till date May 05, its not delivered, 4 emails have been sent, no replies yet. I got the rediff no 02224449144 and make calls there. They are just not sending the item...
Never buy from rediff shopping.

I PLACED ORDER FOR PORTABLE VCD/CDMP3 PLAYER THRO REDIFFMAIL SHOPPING. I MADE THE PAYMENT AND TAKEN DELIVERY OF THE PRODUCT. AFTER OPENING THE PARCEL
I FOUND THE MP3 PLAYER NOT AT ALL WORKING. I CONTACTED OJAS ENTERPRISES MUMBAI WHO SENT THE PARCEL,BUT I AM GETTING NOREPLY FROM THAT NUMBER.FOR THE PAST TWO DAYS I AM TRYING TO CONTACT THEM BUT OF NO USE.I SENT E-MAIL TO CUSTOMER CARE,I GOT THE COMPUTER GERATED REPLY WHICH EVERYONE IS RECEIVING.
IF ANYBODY IS FILING SUIT AGAINST THESE CHEATERS I AM WILLING TO JOIN THEM. SOME LEGAL ACTION SHOULD BE TAKEN AGAINST THESE CHEATERS SOTHAT MORE INNOCENT PERSONS DONOT GET CHEATED.

Don't ever use remit2india online money transfer. Before initiating the transaction they promise you so much about higher exchange rates, extra paise per dollar, extra money from special offers like slot machine etc.etc. At the end they give you lesser than market rate. And the worst part is once you initiate the transaction it's like there is no one to answer your questions, emails. You are totally at the mercy of remit2india.

Try using www.SendFlowerstoMumbai.com for sending flowers to Mumbai You will have a good experience

I ordered some stuff for my friends bday and since 7 days the order is in Awaiting Bank approval and the mobey is already deducted from my bank

Guys DONOT SHOP FROM REDIFF THEY ARE CHEATERS

Abhay

This shopping site sucks. They have no ethics at all. Nobody in customer care really cares. WARNING! DO NOT SHOP ON REDIFF AND WASTE YOUR MONEY. Better buy stuff yourself than depending on these cheats.

Have a very bad experience as after deducting the amount through online transaction, the status on their order track shows Awaiting Bank approval even 10 days after the anmount was deducted.

SO MUCH FOR PROFESSIONALISM.

would like to share my bad experience with rediff auctions with you all so that any one who is planning to buy something from rediff auctions can use their brain cells before bidding.
 
I bid for two handycams on rediff auction on 23rd of March 2006 and at that time the closing date for the bid was on 24th March. At last I won all the two handycams.
 
Rediff sent me a mail stating that I won the bids and all the mobiles will be delivered within 7 working days (which is 04th of April 2006).
 
On 25th of March 2006, they debited my credit card for an amount of Rs.1952 which I was supposed to pay for the handycams.
 
On 27th March 2006, I received a mail from the seller (Gurpreet Singh of Esource Enterprises) and please find attached the mail below:
 
Dear Sir/Ma’am
This is in reference to your winning bid at Rediff auction.
We would like to bring under your kind attention that there was an upload error from our team with auctions starting on 17th march due to which all the products got listed with bids starting at 1Rupees and no Reserve price.
It is not possible to serve these orders & hence they cannot be executed.
We sincerely regret the inconvenience caused to you.
Warm Regards
Gurpreet Singh
Esource Enterprises

Then I sent a reply to the seller on 27th March 2006 and my reply is attached below:
 
Dear Mr. Gurpreet:
 
The reason you mentioned in your mail is not at all acceptable and absolutely not my problem. Its your problem. I need all the two handycams which I won on or before 04th of April 2006 (7 working days from the date of close of auction).
 
As the total amount of Rs.1952 (Rs.976+976) is already debited from my credit card account on 25th of March 2006, the sale is complete.
 
So its better to immediately execute all two handycams (Box packed new handycams) which I won.
 
Please don't say any excuses. I don't want any excuse mails or calls from you. I want all the two handycams I won (on or before 4th of April 2006).
 
Warm Regards
ME
 
I have also sent a mail to rediff customer service. I didn't get any reply from the seller but I got a reply from rediff on 06th April 2006, please find attached the mail below:
 
Dear Customer,
 
Your mail is received and is in queue. Our customer support representative will attend to your mail and will get back to you at the earliest.
 
Since your interaction is being tracked through the subject line, we request you not to change the subject line for your future correspondence.
 
If you query is about an existing order, then do ensure that your order number is mentioned in the mail. Note: You may track your order via mobile by simply typing ‘TRACK < Order # >’ and send it to 7333. Your status will be updated via SMS. Alternatively, you may follow the status of your order by viewing the same at ‘Track My Order’.
 
In case you have not mentioned the order number, then you may click on ‘ Track My Order ‘ to retrieve the order number and send us a fresh mail by clicking on the ‘HELP’ section.
Please ignore this message if you have quoted your Order number and allow our Customer Support to get back to you in time.
Glad to assist you.
 
Regards,
The Customer Service Team
www.rediff.com
 
On 4th of April 2006, they sent me a packet of chocolate (expensive chocolate) which my family members accepted without my knowledge as I was not present at that time.
 
I sent one more mail to rediff on 04th April, asking for the seller's (Gurpreet Singh) contact details thinking he is the one who withdrew money from my account. So far no reply for this mail too.
 
Knowing this, they didn't give any contact details of the seller. You can't find even rediff's toll free number or customer care number anywhere in the rediff.com website. The only way to contact rediff is through mail and I have sent four mail in the last three days and nothing is delivered to the customer care department and everything is in queue. What kind of service is this? So if you are planning to buy anything from rediff.com (shopping or auctions) please don't do that mistake.
 
When they are not able to run an auction site properly, then why the hell are entering into this business. I kindly request all those who are reading this mail not to buy anything from rediff.com and support them. They are not good enough and up to the mark.
 
Till date the money they withdrew (Rs. 1952) from my credit card is not reversed and when I called my bank they said it was withdrawn by rediff and not by the seller. Anyhow for sure i'm taking rediff.com and Gurpreet Singh to court.
 
SO I KINDLY REQUEST YOU NOT TO BUY ANYTHING FROM REDIFF AUCTIONS. THEY ARE SIMPLY CHEATING ALL OF US.
 
Warm Regards
 
Susanta K Beura

I ordered something from rediff and after 2 month and 25 email I did not received any email from them other than auto response. The consignment number shows are not valid. This site sucks , unfrofessional , hopeless. I don't know how to take action against them I saw lots of people had same experience

Hi,
I would like to share my experience of rediff auctions with you all so that so that a buyer would think 100 times before buying it from rediff.
I had Bid for a Cordless Phone from Ojjas Enterprises(seller) on rediff auctions. I won the bid on 19th of Jan2006 but did not receive the product for 2 weeks. The contact number of rediff and the seller is not disclosed anywhere in the site. The only way how I could contact them was through email. I contacted rediff customer care via email many times but did not get any reply. My credit card was already charged for the item and I had to clear my credit card outstanding without me receiving the product. Finally after 3.5 weeks I got my product and on opening it I discovered that it was not as shown in the site and moreover it was not working. I immediately gave a negative feedback to the sseller and reported this to Rediff Customer care thinking that I would get a response this time. But even today (7th April 2006) I have not got any response from the seller nor Rediff. I have never had such a pathetic shopping experience before in my life. I am still left with a faulty product with me which I have paid a heafty amount.
Now I realise that one should never buy from rediff. I have been cheated and I dont want anybody else to experience the same. PLEASE DONT BUY FROM REDIFF.

Thanks
Sachin