OCI Card

pathetic service from ckgs so far. no transparency on the where abouts of the passport that i sent for match up process.

diff. responses from diff. people in customer care. frustrated.

i am out of sfo so can't go and visit them in person.

is there a way i can escalate? please help. traveling early august and very nervous.

I sent my application through a agent, He did everything for me. I received email from CKG in Ny that they received my application on June 23.
On June 24 they Processed my application.
June 27th - transit to Indian Embassy/Consulate for decision making.

Today is July11th and my application is still processing in Consulate.

I am going to India in Sep. So Hopefully I will get it before that.

I will keep posting my timeline.

We applied for OCI in SFO in February. The application was received on Feb 12th and now is under process at the Embassy / Consulate. It is been 5 months already...So frustrating. We started the process 6.5 months before planned trip to India. I guess that is not enough.

Applied OCI for my baby boy in March 18th 2015. Received the Match up email on June 12th 2015. Sent the passport for match up.
Received the CKGS email on June 30th 2015 that its under process at the consulate. No update after that. Tried calling CKGS, but it is a waste of time as they are not aware of the details.

There is no way to find out the timeline from the consulate which is keeping passport for such a long time.

I have confirmed tickets for my family to India on July 20th . Not sure, if i will get the passport in time to make the journey.

The delay is increasing the stress and anxiety levels.

SFO consulate is the only one which is causing such a delay in match up process. The NY, CHI and Houston consulates are providing the passport in 3-4 days after match up.

CKGS helpdesk should be renamed to something matching the attitude of their reps.

Submitted application at India Visa Camp in Phoenix AZ: 4-May-2015
Application acknowledged at SFO Embassy : 8-May-2015
Document printing status - Processed: 17-Jun-2015
Dispatched from MOIA - New Delhi: 18-Jun-2015

Still waiting for SFO embassy to receive or may be for them to update the website if they received already.

It's more than four months and I am still waiting for my son's OCI card to arrive.

I applied for my son's OCI on February 22, 2015 and it was received at CKGS-San Francisco office on March 3rd. Although they have mentioned (in their checklist) that in case of University Students, a letter from University housing will be accepted as an address proof but they refused to do so and told me that address proof submitted by me is not acceptable. then I sent them a screenshot of their own document and thereafter they started processing my application. It was sent to Indian Embassy/Consulate on March 13th and after about three months of wait (on June 9th), I got an email that my son's OCI card has arrived and ready for match-up with his US Passport. I send his passport next day which was delivered on June 12th (as per tracking details) but there was no update available at their website. After a wait of another 10 days, it was updated that the passport has received and it is 'UNDER PROCESS' from June 25th.
There is no update available thereafter. I sent them an email to know the status and the replied- "Your application is already in the consulate. They will let you know if it's ready for match up."

Application is under process at the Embassy / Consulate. 06/25/2015
Passport is 'In Transit' to the Embassy / Consulate for Match-Up. 06/22/2015
Passport has been received at CKGS for Match-Up and is currently being packaged for onward submission to the Embassy / Consulate. 06/22/2015
Your printed OCI Card is ready for match-up with your US Passport / Foreign Passport. Please complete the OCI match-up process and refer to the email sent to you from CKGS with further details.
To make sure you receive our alerts / updates, add [email protected] to your white list. Please continue tracking your application status online. 06/09/2015
Your Application is under process at the Embassy / Consulate. Please continue tracking your application status online. 03/13/2015
Your application has been processed at the CKGS Application Centre and is in transit to the Indian Embassy/Consulate for decision making.
Please continue tracking your application status online. 03/12/2015
We have received your incomplete / missing documents and we are verifying the same.
You will receive an update shortly on the progress of your application.
Please continue tracking your application status online. add docs received. Application is under review. 03/09/2015
Your Application is on hold due to the incomplete / missing documents as mentioned under the REMARKS column. Only once the above documents are received by us at CKGS and post verification, will we be able to continue to process your application.
Please refer to our EMAIL sent to you from CKGS with further details.To make sure you receive our alerts / updates, add [email protected] to your white list / Approved / Safe Sender list. proof of address not acceptable. state issue ID/Driver lisence or utility bill only. 03/04/2015
We have received your payment and we are verifying the same. If the payment made is complete, you will receive a payment receipt shortly. If there is any further discrepancy, you will receive an update. Please continue tracking your application status online. 03/03/2015
Your application has been received and is under process in CKGS. Please continue tracking your application status online. 03/03/2015

After over 3 months of waiting and being underprocess I was finally approved for my OCI status. I am now waiting for my OCI card to arrive in SF, they shipped it on June 19th 2015 but It hasn't arrived yet. I am currently in India and don't really want to leave to get the card, I am going to send my passport back to the SF consulate to get the U visa sticker and OCI card. Please advise if this should ok.

My husband applied for OCI as a family for me, himself and son. The documents just got sent to Delhi. At the OCI website, if I put in my passport no. and acknowledgement no., nothing show up, however, when my husband does this, it comes up - under-processing. So, do they look at our applications collectively, and approve all three together? Should we assume, if his goes through, ours will too and all 3 OCIs will be printed? Is it possible that the consulate has not sent mine yet? Thx for your reply.

I submitted my application on 4/20 and fedex delivered it to CKGS on 4/22/2015. The timeline since then, started getting notifications from CKGS:

Your application has been received and is under process in CKGS: 04/25/2015
Your application has been processed at the CKGS Application Centre and is in transit to the Indian Embassy/Consulate for decision making. : 04/27/2015
Your application from the Embassy / Consulate has now been sent to Delhi, India for further scrutinization and processing: 04/30/2015
Your OCI card has been printed and would reach the Embassy / Consulate shortly.: 06/01/2015
Your OCI card has been dispatched to the Embassy / Consulate: 06/08/2015
Your printed OCI Card is ready for match-up with your US Passport / Foreign Passport: 06/22/2015

After this, I got an email from CKGS for match up on 06/22/2015. I fedexed the passport on the same day and it was delivered on the morning of 06/23/2015 at 10:30 am.

Further updates from CKGS:

Your Documents have now reached CKGS application centre from the Embassy / Consulate.
Your document(s) is being sorted and will be ready for shipment shortly

Your Documents have now reached CKGS application centre from the Embassy / Consulate.
Your document(s) is being sorted and will be ready for shipment shortly: 06/26/2015
Your AWB Number is <tracking number>
To track the Progress of Your Shipment, log onto the FedEx site using your AWB Number on www.fedex.com : 06/26/2015

Fedex delivered it today: 06/29/2015

Like many others, I had roller coaster moments because, I had a family emergency so we booked our tickets for July 6 and was worried whether I would be getting the documents before our travel. I had mailed and called CKGS after receiving the matchup mail explaining my situation and they said there is no way to expedite my application and the matchup would take 2 weeks, but to my surprise the matchup took just 1 week. So, the entire process took me a little more than 2 months. I hope this helps.

Looks like other folks are having a terrible experience here. We are having to change our tickets now due to this. Our timeline:

received and is under process in CKGS: 03/20/2015
processed at the CKGS Application Centre and is in transit to the Indian Embassy/Consulate: 03/26/2015
Your printed OCI Card is ready for match-up: 06/10/2015
Sent passport same day: 06/10/2015
passport received at SF through fedex on: 06/12/2015
Your Passport has been received at CKGS for Match-Up: 06/20/2015

** what they were doing between 6/12 and 6/20 I just can't understand **

Passport is 'In Transit' to the Embassy / Consulate for Match-Up: 06/20/2015

** why it takes 5 days to travel 3.5 miles is also unbelievable **

Application is under process at the Embassy / Consulate: 06/25/2015

** called them a few times and they said that the time will now depend upon the consulate **

Pathetic people