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Insubuy Reviews: Feedback
Email received from a happy customer
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i would like to state that the service i got from rosario V was very professional and courteous and i enjoyed talking to her very much

Miriam
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Insubuy Reviews: Customer service from Kim D
Email received from a happy customer
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Hi Kim,

Thanks for patiently answering all my questions and providing me with enough information to make my purchase decision of Atlas exchange OPT student insurance.

It was a great customer experience call and I would rate you a five star.

Thanks,
Shiva
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Insubuy Reviews: Feedback about customer service
Email received from a happy customer
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Hello,
Would like to give you my feedback on my recent communication with customer service with Emily at Insubuy (Ext 121).

She was very helpful and responsive in trying to resolve my issue regarding a policy that I had purchased online. Thank you.

Regards,
Samanta B

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Insubuy Reviews: Excellent Customer Service
Email received from a happy customer
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Hi InsuBuy,

Just wanted to drop you all a quick note to let you know that Amber did a terrific job this afternoon with helping us navigate our French Schengen Visa insurance questions.

Regards,
Joshua
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Insubuy Reviews: Rosie
Email received from a happy customer
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Rosie was exceptionally helpful in finding the right policy for medical/evacuation insurance for our upcoming trip to Cuba.

I hope that you will give her accolades for this.

Frances A
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Insubuy Reviews: Thank you
Email received from a happy customer
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Hi , I purchase your insurance today, your employee, Jeremy L was very patient and helpful with my purchase of insurance,

I greatly appreciated his helping me step by step through the process and was very satisfied by the customer service.

Thanks

Di L
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Insubuy Reviews: Outstanding customer service by Emily
Email received from a happy customer
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Dear Insubuy Management,

I recently purchased visitor's coverage for my mother-in-law who is visiting us from India. While I found your website useful, I was confused by the many options and was having trouble comparing and navigating them.

I called the number on your website and Emily, your representative helped me get a clearer picture. She was polite, courteous, patient and very lucid with her explanations. I truly appreciate the help she gave me and I'm glad I purchased with Insubuy.

Best,
Aparna C
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Insubuy Reviews: Customer Service - Teresa
Email received from a happy customer
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Re: Customer Service - Teresa

Thank you for the excellent service. You were extremely polite and helpful. Thank you for being so kind about my father, as well.

Melody M

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Insubuy Reviews: Jermeece C
Email received from a happy customer
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Dear Management,

I just wanted to send you a note to compliment the quality and efficiency of service that Jermeece provided today. She was able to answer all of my questions and quickly find correct answers to those she was not 100% positive on. All of her information was helpful and she was extremely professional and thorough. I was able to purchase a short term care policy for someone within minutes with her help. She is a wonderful representative of your company.

Regards,

Helen
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Insubuy Reviews: Feedback Rosie
Email received from a happy customer
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I called customer care asked for help with policy.. It was rosie whom i was speaking with who explained me all the plans

Suggested me on best plan with patience & i also took the plan online with her help.

Appreciated for the time to help me out. With Rosie my work was made simpler , easy and affordable.

Hope to talk to her again if i need any help.

Regards
Rajarajan S
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