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Insubuy Reviews: Thanks to the support provided by Jermeece C
Email from customer

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Hello,
I bought two insurance plans for my family members yesterday. I didn't get the acknowledgement for one plan for which I contacted the support.

Jermeece C from the support team helped me to fix the problem.

She had the patience to explain all the details and also gave a call back on a timely fashion after fixing the problem.

Thanks to her great work. Appreciate it.

Regards,
Arul
All Replies (0)
Insubuy Reviews: Thank you Teresa
Email from a customer

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To whom it may concern,
I was assisted on a call to INSUBUY this morning by Teresa (Ext 113) at your office. Teresa was very helpful and represented your company very well. I appreciate her courtesy.
Thank you,
Kevin
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Insubuy Reviews: Feedback on service
Email from customer

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good afternoon,

i would like to comment on service received today from Amber.

I had a very nice talk with Amber on March 21, 2017.

She was very efficient and polite when talking to me and dealing with my request.
In addition, she offered extra help to contact her team members and expedite my request after i explained why i needed my new policy the next morning.

She also called back few minutes after i've submitted my request by e-mail to update me on the status.

Congratulations with having such a good team member.

Regards,
Nilufar U
All Replies (0)
Insubuy Reviews: Feedback on Tasmine
Email from customer

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To Whom It May Concern,

This is my first time in dealing with your company and I wanted to share that I received a positive experience with your agent named Tasmine. I needed a copy of a letter for my Schengen Visa that I just purchased and she walked me through the process of how to obtain it. She was patient and had such a calm demeanor in helping me. Her attitude and professionalism is appreciated. My image of your company, Insubuy, now includes thoughts of "great customer service" because of how she helped me. Thank you very much.

Michael K
All Replies (0)
Insubuy Reviews: Outstanding professionalism
Thank you for the fast response. I would like to specifically commend Teresa (extension 113) for her amazing response in getting me the updated insurance coverage. I called Teresa while standing at the consulate and she got the updated insurance letter within matter of minutes. Outstanding professionalism and a pleasure to work with.

-Ritesh G
All Replies (0)
Has anyone successfully claim INSUBUY?
I see lot of people posting /emails quoted how happy they are with the purchase. This is great. What I am looking for is experiences where people could successfully file the claim and got reimbursed for medical payment. To me that's where the real truth is. I am still trying to search for claim reviews on this site. So far none but will keep looking. Thanks

All Replies (5)
Insubuy Reviews: Theresa x113
Email received from a happy customer
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I want to say thank you for the great customer service with policies that I purchased.

Theresa spent a lot of time helping me with a problem, and she explained which policies to purchase, and how to get insurance for future family visits. She wasn’t pushy, but she suggested products and knowledgeable [sic][ answered questions. In short, she was everything that I would want an insurance agent to be.

My family is overseas and they visit often. I need to purchase insurance for them when they visit. Until now I have been pretty random in which company I choose. But because of the great service I have set a bookmark for your company and noted she is great to work with. I will be a returning customer!

Thanks again for wonderful service!

David K
All Replies (0)
Insubuy Reviews: Feedback Tasmine
Email received from a happy customer
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Hello Management, I received an exceptional service from Tasmine today while deciding the medical insurance for my parents. She adds value to your company. I just want to leave a feedback.

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Best Regards,
Prasad V
All Replies (0)
Insubuy Reviews: Feedback for Ryan S
Email received from a happy customer
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This is feedback for my call for information today. I spoke with Ryan. He is an outstanding representative of your company. Polite, friendly, knowledgeable and professional. Kudos to him and you for hiring him! Thanks

Walter N
All Replies (0)
Insubuy Reviews: Review for Theresa
Email received from a happy customer
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Hello,

I just called Insubuy with some questions about a policy and spoke to Theresa. I wanted to drop a line about my experience with her.

I was very [sic] pleased with the way she answered all my questions with utmost clarity and honesty. She recommended the plans that would suit my needs and clearly explained the kind of coverage they provide. I will give Theresa a 5 out of 5 rating for the call today.

Best,
Bharat

All Replies (0)

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