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Insubuy Reviews: Many Thanks to Amber for guiding through the process
Email from a customer
To whom it may concern:

I had a very pleasant experience in buying travel insurance for my parents and sister from Insubuy.
I would like to sincerely thank Amber for her great help in selecting the right plans for my family.

- Prasad R
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Insubuy Reviews: Theresa
Email from a customer
Just got off the phone with Teresa, who helped me purchase a medical insurance policy for my parents over the phone as I was having trouble with your website. She was pleasant and patient, and answered all my questions satisfactorily throughout the process. Just wanted to give you this feedback as it was a pleasant customer service experience for me.
Shilpa S
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Insubuy Reviews: Theresa
Email from a customer
To Whom it May Concern,

Theresa was incredibly helpful and friendly. She made securing multiple insurance plans a pleasure. Please pass along to her my appreciation. Thank you.

David G
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Insubuy Reviews: Praising your company
Email from a customer
Hi Management at Insubuy,

A couple of weeks before I was in search of an insurance plan and found your company as one of the best to trust. Today I talked to one of your representatives whose name was Theresa 113 for canceling my insurance plan because of my upgradation at the Mayo Clinic Rochester MN, where I applied for a research position, the moment I talked to her and told her my reason for calling, after that point it looked like she already knew everything what I wanted and I became a fan of your company. In future if I will need any insurance policy in usa I will remember your company and I will also recommend it to my friends.

Thanking Insubuy for a wonderful experience.

Dr. Haider
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Insubuy Reviews: Feedback for Customer Service Rep
Email from a customer


Good Evening.

I have received very good response from the executive named Russell(Ext 157).
He has been so patient and kind enough to answer all my questions and provided information. He is knowledgible, informative and been so kind and patient enough

I would rate him 5/5

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Insubuy Reviews: Feedback
Email from a customer
Hello Management at Insubuy,

I approached Insubuy for my parents' and son's visitor medical insurance.
First I bought, Atlas comprehensive medical insurance for my parents as recommended by one of your agents as per my needs.

And then when I was sure that my Son won't be covered by my employer provided health insurance until May 1, 2017, I had to buy a health insurance policy for him.

I approached Insubuy for the same and I was told by one of your agents that I can't buy visitor medical insurance for my son as he is on H4 dependent status. And I was suggested to buy Short term domestic health insurance plan. Which I did buy.

Some time later, I approached Insubuy to find out what kind of insurance to buy for my son to cover travel and flight. This is answered by Jermeece. She found out details of my son and asked me to wait while she wanted to research about the plan that best suits my son.

She did get back to me with a plan that covers both international travel and short term medical insurance for my son in California. And she suggested I can buy this and cancel the short term domestic policy. And she also sent quote for International Major Medical Insurance policy. The premium is a lot cheaper than the previous policy.

So I went ahead and bought International Major Medical Insurance policy that covers both travel and medical insurance in California.

I'm happy that Jermeece did research about all available plans and offered me with choice.

Best Regards
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Insubuy Reviews: Insurance purchase
Email from a customer

Hace unos días atrás compré un seguro y me atendió Rosario, ella me ayudó muy bien y fue muy amable y paciente en todo momento. Muchas gracias por desempeñar su trabajo con eficiencia y buen trato al cliente ?.

Soy Maria
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Insubuy Reviews: great insurance agent
Email from a customer

Hi, I spoke to Amber today, she was extremely helpful and knowledgeable. I highly recommend her. Give the lady a raise!

Melody S
New Customer
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Insubuy Reviews: Great service, thanks
Email from Customer

Hi team,

This is to thank your representative, Ms Jermeece, who answered all my queries kindly and professionally today. This is my third time back with you and your team has always been helpful. Keep up the good work.

Sandya K V
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Insubuy Reviews: Thanks to the support provided by Jermeece C
Email from customer

I bought two insurance plans for my family members yesterday. I didn't get the acknowledgement for one plan for which I contacted the support.

Jermeece C from the support team helped me to fix the problem.

She had the patience to explain all the details and also gave a call back on a timely fashion after fixing the problem.

Thanks to her great work. Appreciate it.

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