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VFS SFO Passport delivered but not update yet

My passport renewal package was delivered to SFO VFS on 26th Jan 2021. Since then I haven't received any update from VFS if the application is received or not. Generally they send an email that your application has been processed with 2-3 days. I tried contacting VFS SFO and they said that they are backlogged and are processing applications from 15th Jan 2021.

Is anyone else in the same boat ?

All Replies (20)
Need Advice - Passport delayed for 4 months now at NY consulate
Application mailed to CKGS - 7th Oct 2020
CKGS started processing - 13th Oct 2020
CKGS forwarded the application to NY consulate - 14th Oct 2020

No progress after that. Status is shown as - "Passport application is under review at Indian Embassy/consulate".

I logged multiple PRAMIT queries, called PRAMIT helpline, emailed to embassy, tweeted, logged MADAD grievance but unable to get the status at all on my application.

Only once I got an email to explain why i need DOB change. I replied but application is stuck even after that.

Looks like my application is buried deep inside the case loads or they have forgotten that I exist. I am without passport for 4+ months now and deeply worried now.

Can anyone advice how should I proceed?

All Replies (3)
passport renewal washington dc
1/9->passport send via courier
1/13->vfs received your application notice
1/14->application proceed at the vfs and transit to embassy
1/15->under review at embassy
2/8->got text stating reviewed by eoi will be dispatched within 23 hours.
2/9-> received old and new passport.

guys looks like update via text not working accurately...please check status in passport india site and vfs site for updated information
All Replies (1)
NY Location : VFS says passport dispatched but no update on Fedex return tracking id.
02/05/2021 -- I have received any email from VFS on stating "Your document (s) is dispatched using the return label purchased or sent by you. "
02/08/20201 -- I don't see any update on the Fedex return label tracking id it still says "The delivery date may be updated when FedEx receives the package."

Does it take few days for Fedex to pickup the passport? if not , what is the best way to contact VFS for proper update.
All Replies (17)
Indian Passport renewal NY consulate
I have filed for Passport Renewal in "Tatkal" Track.
VFS global tracking site:
01/14/2021 - FedEx delivered application at VFS center at NYC Office.
01/25/2021 - VFS Email and Text message - Your application will be reviewed with 48-72 business hours.
01/26/2021 - VFS Email and Text message - Your Application has been ‘Processed’ at the VFS India Consular application Centre and currently is ‘In-Transit‘ to the Embassy of India/Consulate General of India for decision making.
Govt website:
01/26/2021 - Application and Fees received.
01/28/2021 - Print Initiated.
01/28/2021 - Passport has been printed.
01/29/2021 - Passport is printed and will be delivered shortly.
01/30/2021 - Passport has been handed over by the Embassy/Consulate to the OSP executive for further dispatch to the applicant.
VFS global tracking site:
01/30/2021 - Your application has been dispatched from Embassy
02/03/2021 - VFS Email and Text message - Your Application has been reviewed by the Embassy of India/ Consulate General of India & will be dispatched within 24 – 48 business hours provided you had purchased or sent the return label.
02/03/2021 - VFS Email and Text message - Your application has been dispatched via courier.
02/08/2021 - Passport Delivered.

Notes: Even after applying for Tatkal processing the VFS delayed in processing my application. Also, on 3rd Feb they send me a message saying my application has been dispatched but they did not dispatch it before 5th Feb in the evening. FedEx site showed "Duplicate results found: More than one shipment was found with the following tracking number(s). Please click on the tracking number(s) below to find your shipment" after 3 days the VFS said they dispatched my application. DO NOT WASTE TIME OR MONEY BY CALLING THE VFS SUPPORT TEAM as they will only repeat what you can see online, they will not provide you a single more information other than that. Really not happy with the services that were provided by VFS, as they started processing my application after 10days(normal days not working days) after FedEx delivered my application to them and in their site it showed me no application/inputs found till 24th Feb and I was worried about that, called the customer support guys they only said wait for few more days. Also, lastly did not receive any email for Police Verification.

Hope this is helpful to anyone who is worried about their application of Passport Renewal getting Delayed.
All Replies (11)
Passport dispatched from vfs new york but fedex has not received yet
My passport renewal application status reads as passport is dispatched via courier on the vfs global site .i.had received an email with the same message on Feb 4rth 2021 afternoon. BUT I havnt received my passport yet. Fedex site says the shipper has prepared the package however hasn't delivered to fedex. But vfs says passport dispatched..What does this mean? Am worried please someone help
All Replies (14)
VFS return shipping label
Hi - I just finished paying for my passport renewal to VFS Global and I selected shipping via VFS.

After completion, I went to download my courier labels and when I check the downloaded label its only 1 way to VFS from my address. I am confused as to where is my return label?

Can someone please help?
All Replies (7)
Passport renewal stuck at SF consulate
I applied for my passport renewal in tatkal to SF consulate (through VFS).

7th Jan: Got confirmation next day from VFS that it is received.
8th Jan: 1 day later, they process and said in transit to Indian consulate.
9th Jan: Application has reached consulate for processing.

Since then its been long silence, soon it is going to be 30 days. I tried calling VFS customer care- horrible people working there - don't provide real update just say it will be updated soon wait for 24/48 hrs.

I tried calling Indian consulate at an extension where passpost status can be checked - it just goes to voice mail.

I am now clueless on what to do next.

Has anyone been in same state? what are my options to track?

Appreciate your inputs.
All Replies (2)
Indian passport renewal (minor) Normal - VFS - San Francisco
I am writing my experience in getting my 5 y/o son's passport renewed. I had to go through a lot of hassle with VFS and not at all smooth. Hope this post can help someone save their precious time which VFS never considers (at least in my case).

11/22/2020 - Old passport and required documents posted to VFS.
12/02/2020 - Received acknowledgement from VFS asking for below additional documents which WERE NOT MENTIONED in the checklist (not sure if its updated now).
       1. Child's birth certificate photo copy
       2. Notarized Annexure D
       3. Return label - Yes, I purchased Fedex labels from their site and sent in the initial courier. Thought they over looked, so sent it again.
12/08/2020 - Posted the updated documents to VFS.
No update for 2 weeks. I sent couple of queries via emails and phone calls. They took action only after I provided them the tracking number of the above sent package.

12/22/2020 - Got an update from VFS stating that they are not accepting FEDEX return label and asked me to send the UPS one. I didn't understand why they do not accept the label that was purchased from their website!! I thought no point arguing with them and decided to send the UPS return label.
12/24/2020 - Sent the UPS return label to VFS.

01/04/2021 - We have received your application and is now Under Process at ICAC in San Francisco.
01/05/2021 - Application has been processed at the VFS and currently In-Transit to the embassy.

--------------- Tracking on GOV website - ----------

01/05/2021 - Received the application at the embassy.
01/06/2021 - The application is under review.
01/22/2021 - Print has been initiated for the passport. (No police verification email. I guess if there is no address change, for minors atleast, there is no police verification.)
01/25/2021 - Passport is printed and will be delivered shortly.

The process at the embassy was relatively smooth. Took around 2 - 3 weeks which is expected.

--------------- Tracking with the VFS ------------------------

Again the nightmare started!!

01/28/2021 - Received an email from VFS. our Application has been reviewed by the Embassy of India/ Consulate General of India & will be dispatched within 24 – 48 business hours provided you had purchased or sent the return label.

From then, no update for a week! I didn't understand why they need a week to dispatch the passport. Yes, I understand due to COVID, there could be some delays, but a week to dispatch the passport from the embassy?

I started to become curious and called the VFS customer care (I know they charge $2.5/min, but my situation is such, please look at the disclaimer below). Such a pathetic service, they keep repeating same statements that were in their website and tracking info. Why does anyone spend money to listen to the information that is already available? I was expecting them to either expedite the process or let me know if there is any problem, but none.

02/03/2021 - Finally the status on their tracking website changed to "Counter Delivery". I thought that means they will dispatch. Again, even after 2 days, I didn't see any update on my UPS tracking number. So again I called the VFS customer care, to my shock they said, the passport is ready to be picked up and I NEED TO CALL UPS AND REQUEST THEM TO PICK UP THE PASSPORT. I thought that was not the case for all other cases, again I decided not to argue, I was drained and want my passport back anyhow. So I called UPS and request for a pickup (I need to pay the pickup charges as well!).

But the point is, there was no notification from VFS asking me to request for the pickup. If I had not followed up, would it have been lying with them forever or until they take their own sweet time to respond?

02/05/2021 - The passport has been picked up by the UPS.
02/06/2021 - I received the old and new passport.

Disclaimer: I needed the passport to be renewed as I need it for my visa processing to a foriegn country as my current visa in USA is getting expired in May/2021. The only mistake I did is submitting the application in "Normal". I had renewed my passport in 2017 with CKGS in "Normal" and it was very smooth, got my passport in 3 weeks. With that experience and with COVID around, back in November, I thought I would get it in 1.5 months, but it took me 2.5 months with multiple follow ups(not sure how long would it have taken if I had not followed up at multiple stages with VFS).
Lesson learnt, I will always go with Tatkal in future for the passport renewals.
All Replies (0)
India Passpor Renewal - VFS - SFO
I applied for Passport renewal at VFS SFO and I don't have any updates apart from below email. Who else is in same boat?

Fedex document - 01/21/2021
Delivery exception Adult recipient unavailable- 01/22/2021
Delivered Left at front door. Package delivered to recipient address - release authorized - 01/22/2021
Received email from VFS - 01/25/2021

Dear Customer,

your package has been received at the VFS application Centre. Our current processing times are longer than usual. Your application will be reviewed with 48-72 business hours. You are requested to track the status of your application after 2-3 business days.
All Replies (8)

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