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CKGS Office not reachable
My H4 dependent son's H4 RFE has to be responded by July 27 and I have applied for his passport renewal (expiring in Aug 6 2020) to CKGS. cKGS NY received the documents on July 15 but the site has not yet been updated. I did create a tatkal request but still there are no updates on CKGS site nor the customer care number says that the offices are closed right now.

Any suggestions?
All Replies (1)
Applying for a passport renewal
Hi
I will be applying for my passport renewal in the Chicago consulate. I have a few questions pertaining to the application and sending the application:
1. The application has changed as in the "Applicant Details" section it no longer asks for occupation/address in India etc. Is that accurate? The application straight took me to payment and then will take me to the online NRI application?
2. I need to add my spouse's name - what documents are required for that?
3. I do not need to change my address (as I still have the old address in India) but wish to have the US address on the passport - do I need to select the "Change of address" in the services requested? I suspect selecting this option may trigger a police verification ? Do I still need to send my Indian address proof?
4. I used walk-in for my wife's passport renewal 2 years back. Can some one guide me through the shipping process? What all to include i the shipment? What is the address, are the labels printed by CKGS do I need to paste the label on the return envelope etc.?

Just seeing so many changes . So i am a little confused. I have seen people successfully work through this. In case you can answer any question or would like to share your experience - please reply to this thread or email me @ [email protected]
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Passport Renewal - Incomplete documents
CKGS received my application on 15th July and I got an email saying my application is on hold due to incomplete documents. But under document name - it says No action required. I am not sure what is missing. Also, it is little stressful since if I don't send the documents within 7 days, my application will be invalid. Unless I know what is missing, what do I send? I wrote multiple emails to CKGS and no response! Any suggestions on how to get through this?
Thanks!
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Passport renewal -police verification in India?
I submitted my passport for renewal mid-June as CKGS opened again for business. I keep checking the status and it seemed to move smoothly until I got an email today stating that a Police Verification has been triggered in Chennai and I need to wait for three weeks to hear back from them. I have been here in the USA for almost 18 years and traveled to India in 2018 last time. Obviously couldn't travel now due to flight restrictions.
Is there a reason for Police verification when I reside in USA? Can anyone share the experiences what to do if police visit my home?
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Passport renewal_address change: does Aadhar card copy still trigger police verification?
Hi,

My passport is at the NY embassy under process now. There is an address change on the passport, and I have submitted a self-attested copy of the Aadhar Card as proof for the revised address. Do you think a police verification will still get triggered? My understanding is that the government could verify Aadhar Card address from anywhere in the world since the address was already verified in the first place during making the card and all this info is in the government's database. So I am curious whether anyone here had to undergo police verification even after submitting Aadhar card as the proof of address change in their passport. Thanks!
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Indian Passport renewal (Washington DC) documentation help needed
Hi folks, I’m trying to renew my Indian passport in July 2020. I’m in less than 2months validity now. But there is no helpline number which is working for CKGS. I tried reaching them multiple times on phone and wrote couple of email queries as well but no response. As mentioned on their website, they have stopped accepting online payment & only cheque / money order options are there. Has anyone have used these cheque options recently? If yes then can u pls tell me
-What name to fill on cheque?
-Do I need to put the cheque in the same envelope along with other documents?

It would be a great help, if you can provide answer. Thanking you all in advance.
All Replies (7)
CKGS SFO / Police Verification Email / Address Change
I applied for re-issue (normal) at CKGS SFO with address change (hostel to previously verified permanent address, Aadhaar attached).
I mailed on 17th June, they received on 18th June.
June 22, 'Received' notification by CKGS, Not verified
June 29, 'Verification' complete
June 30, 'Under process' at CKGS and 'In Transit' to CGISF
July 01, 'Under process' at Embassy

July 10, (Friday evening) 'Police Verification Initiated' email for address verification.
I got very worried. Could not contact anyone due to weekend. Many people shared that they got similar emails with no verification. Some got verified.
For all above mentioned steps, did not get email/text even though I paid for text alerts

July 13 (Monday), passport got issued, sent to CKGS, sorted and dispatched. I got email and text notifications for all of these steps.
July 14, received new and old passport.

Have not heard anything from police back in Kolkata yet. Many people never did after receiving email. Most people don't get such emails.
All Replies (0)
Passport renewal in NY with address change
Folks, I applied for my passport renewal in NY with change in address. Below is my timeline and current status "Under Process" at consulate. On July 13th I got an email saying police verification triggered but some of the folks in SFO got their passport issues inspite of police vertification triggered. Anyone in NY who had similar experience or did you have to go thru police verification? How does that even work in Covid times?

Jun 22, 2020 - Monday09:15 amApplication is 'Under Process' at Consulate for decision making.

Jun 22, 2020 - Monday08:53 amApplication is 'In Transit' to the Consulate.

Jun 19, 2020 - Friday03:51 pmApplication is ‘Under Process’ at CKGS.

Jun 19, 2020 - Friday01:04 pmApplication Verification is ‘Complete’. Processing of your application will continue.

Jun 18, 2020 - Thursday09:55 amApplication ‘Received’ by CKGS and 'Not Verified'.
All Replies (2)
Passport Renewal - CKGS SF - Sent June 9th and Received July 13th
Sent my paperwork on 9th - CKGS received on 10th and it showed as 'Received' in their system on 12th. All was well until it was sent to the Consulate on the 17th. There were no additional updates until the 4th of July when I received an email notifying about the initiation of police verification in India. I was surprised as I was of the understanding that if there is no address change, then there is no police verification.

I reached out to my contacts immediately at the local police station and they wanted a copy of my Aadhaar, two passport-sized photos, and their usual 'Rs. 500/-'. Once they signed off on it, in less than 24 hours, the status was updated and my passport was dispatched. As it was dispatched on a Friday, I had to wait until this morning to get it - there is explicit instruction for the package to be delivered only on a weekday and it also does not allow for pickup from their facility.

Overall, it took a month - wish there was better communication during the three week period when it was in the Embassy but considering everything going on, I'm glad I was able to get it in a month.
All Replies (6)
Experience Sharing - CKGS HOU
All - Just sharing my very recent experience with CKGS Houston.

Application - For spouse, reissue : validity <1 Year

Category - Regular

Original Dispatch - Thru FEDEX : 26th June
Delivered by FEDEX : 29th June

Status 1 : Received by CKGS : on Jul 01, 2020 - Application ‘Received’ by CKGS and 'Not Verified'.
 
Status 2 : Your Application is 'On Hold' due to the 'Incomplete Documents'. Jul 01, 2020
Valid US residence proof. Asked to provide Self Attested copy of SPOUSE LEGAL STATUS WITH NOTARY. Just to be sure i sent my DL notorized copy as well as there was no response on any queries raised.

Status 3 : Received by CKGS - Jul 06, 2020 - Not Verified

Status 4 : Verification - Jul 08, 2020 - Application Verification is ‘Complete’.

Status 5 : "Under Process at CKGS" - Jul 08, 2020 - Application is ‘Under Process’ at CKGS.

Status 4 : "In transit to Consulate" - Jul 08, 2020 - Application is 'In Transit' to the Consulate.

Status 5 : "Under Process at Consulate" - Jul 08, 2020 - Application is 'Under Process' at Consulate for decision making.

Status 6 : "Completed review by Consulate" - Jul 10, 2020 - Application 'Reviewed' by Consulate and ‘In Transit’ to CKGS Application Centre.
 
Status 7 : "Received at CKGS" - Jul 10, 2020 - Passport ‘Received’ at the CKGS application centre and is at the ‘Sorting Facility’ where it is being processed for delivery.

Status 8 : "Dispatch" - Jul 10, 2020 - Passport picked up by FedEx.
To track the ‘Progress of Your Shipment’, log onto the site of FedEx and enter your AWB Number.

Status 9 : "Delivered" - July 13, 2020

Observation - There is a delay and there is no way to contact CKGS regarding any queries.I also tried contact them through twitter with out luck .If its really urgent contact through consulate twitter handle. Best bet is to follow online forums like i did and hope for the best.
All Replies (3)

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