Hey guys,
Posting my experience here since this forum helped me a lot when I was waiting for my EAD.
I have a 'spouse of an E2 holder' visa and my eligibility category is A17. My service center is Vermont.
Dec 21, 2017 - Mailed application to Dallas, TX
Dec 29, 2017 - Application received by USCIS
Jan 13, 2018 - Rejection notice received by mail. My category did not require me to do biometrics but the payment I submitted included a biometrics fee
Jan 15, 2018 - Re-mailed my new application
Jan 17, 2018 - New application received by USCIS (official received date)
Jan 23, 2018 - New receipt notice (I-797C) received by mail
Apr 17, 2018 - Exactly 90 days since my official received date, I called USCIS to open a service request indicating that my application is now BEYOND COMMITTED PROCESSING TIME. They told me I will hear from them in 15-30 days.
Apr 20, 2018 - USCIS sent a letter mentioning that my case has been assigned to an officer and is currently being processed.
Apr 27, 2018 - Received a notice from Case Tracker that my card has been ordered and will be sent to my address.
May 4, 2018 - Card received by mail
While I was waiting for my EAD I was also frequently checking the Case Processing Time updates on
https://egov.uscis.gov/processing-times/. That's why I was panicking a bit because according to this site, my application will take 4-6 months to complete which I assumed was because of the huge backlog from the holidays!
In the end, the process took 108 DAYS from my official received date to notice of approval/mailing of card.
It's either the Case Processing Time site is not updated at all, or opening a service request at the 90th day helped my case a lot. Either way, I would encourage those who are in a hurry to FOLLOW UP ON THE 90TH DAY and not before because they will not open a service request if your application is still within the 70-90 days committed processing times.
Hope this helps! Do not give up, have faith and plenty of patience. Good luck to everyone!