Here is the timeline for my Indian passport renewal (normal) at NY application center.
1/19: Dropped application package at FedEx
1/20: Package was delivered to VFS NY application center
VFS Site (Email and SMS)
1/21: Your package has been received at The VFS application center. Our current processing times are longer than usual. Your application will be reviewed with 48-72 business hours. You are requested to track the status of your application after 2-3 business days.
1/28: We have received your application and your application is now Under Process at New York
1/30: Your application has been processed at the VFS India Consular application center and is in transit to the embassy/consulate for decision making
Indian Embassy website (
https://portal4.passportindia.gov.in/Online/index.html)
2/3: Passport application along with fees have been received. The same is under processing at the Embassy/Consulate
2/8: Passport application is under review at Indian Embassy/Consulate
2/15: Print has been initiated for passport
2/15: Passport has been printed
2/17: Passport is printed and will be delivered shortly
2/17: Passport has been handed over by the Embassy/Consulate to the OSP executive for further dispatch to the applicant.
VFS Site (Email and SMS)
2/18: Your application has been reviewed by the CG of India and is ready for collection at the ICAC or will be dispatched within 24 business hours.
2/18: Your document(s) is dispatched on 18-02-2021 using the return label purchased or sent by you.
3/9: Received old and new passport
Comments: Overall it took more than one and half months for getting the old and new passport. The process was smooth, until VFS New York didn’t dispatch the passport for over two weeks. It was an extremely frustrating experience to deal with VFS new York.
If you need your passport renewed quicker, tatkal might be the best option. Last time I renewed my passport in Chicago, I got my passport in 2 weeks under normal processing. Of course, it was pre-COVID era and the things were handled by BLS International.
I hope this helps others who are waiting for their passport. Good luck!