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Sent the passport renewal application to CKGS without Barcode
Hi,

I sent the passport renewal application package with all the documents to CKGS, NY without the Barcode my mistake. UPS tracking status shows that the package has been dispatched in CKGS. But it is 3 days since dispatch, status doesn't show up anything on CKGS portal. Can someone suggest without the Barcode will CKGS process the application ?

Thanks,Arun
All Replies (2)
police verification | minor | usa address
Hi,

My minor son's passport renewal application 'Under Process' at SFO consulate. In his passport application, 'Printable Address' is USA address, while 'Other Address' - I gave my (father's) Indian permanent address. Currently my permanent address is locked out as my parents are visiting USA. I had attached my Aadhar card as 'other address' proof. My son does not have any proof directly on that address, as practically he has stayed in USA after he was born. I'm at a loss at how to resolve this 'Police Verification' process. I feel this is an unnecessary harassment , MEA should be more considerate in the passport process of NRI, when they have all the clean documents to make an assessment. Has anybody run into similar satiation and has any advice ? Thank you,
All Replies (4)
Passport renewal triggered police verification email
I received an email few minutes ago regarding police verification initiated.

I have seen many posts on the forum about wrongly initiated and yet some had police actually to their house. My house in India is in a containment zone and they do not have the phone number of my parents in India. I had asked to put my USA address on the passport and sent them notarize drivers license. I also gave them a copy of my aadhar card (since the indian address printed on my passport is old, we moved to a new location after the passport was issued). I thought Aadhar was enough proof, not sure why this step is needed?

Do you think I should contact the police department immediately? Also they have not specified which police station exactly, so I am not sure which one to call?

Any tips or suggestions on handling this?
All Replies (3)
Passport Renewal NY experience -NORMAL PROCESSING
My passport which is about to expire in October.applied for Normal processing at NY consulate.
Here is my timeline :

Jul 13, 2020 - Application shipped through Fedex.
Jul 14, 2020 - Application delivered to Cox and Kings.

Jul 20, 2020 - Application ‘Received’ by CKGS and 'Not Verified'.
Jul 21, 2020 - Application Verification is ‘Complete’. Processing of your application will continue.
Jul 22, 2020 - Application is ‘Under Process’ at CKGS.
Jul 23, 2020 - Application is 'In Transit' to the Consulate
Jul 23, 2020 - Application is 'Under Process' at Consulate for decision making.

Aug 04, 2020 - Application 'Reviewed' by Consulate and ‘In Transit’ to CKGS Application Centre.
Aug 04, 2020 - Passport ‘Received’ at the CKGS application centre and is at the ‘Sorting Facility’ where it is being processed for delivery.
Aug 04, 2020 - Passport picked up by UPS.
Aug 04, 2020 - Delivered

Mistakes:
1. Bank cashier spelled DD payable incorrectly but I spotted and corrected it right away.
2. Missed the barcode on top of the cover first time and luckily went to fedex store before pick up and pasted the bar code.

Points to note:

Photos from Costco .
Notary signature from UPS store they charged around 2 dollars per signature.
I also selected change in appearance since my face in old passport(age 23 then) is different(more chubby now age 33)
No Address change request .Kept my India address as it is.
No police verification.

Finally I created the label and sent the application through Fedex but they delivered passport through UPS.

It took me 20 days in total.
Good luck all.
All Replies (2)
Impending travel - unable to get CKGS to responding
Hi,

I need to travel to India on Sept 1, and renewed my passport back in early June (passport expires in August). Apparently CKGS found a signature missing and stalled my application. I’m based in the San Francisco Bay Area. I did not receive any notification over email or phone (I checked the spam).

I emailed them as to what to do about a week ago asking if I can just send the signature page but haven’t heard anything. Unfortunately their call center is closed.

Has anyone on this forum had a similar issue? How did you resolve it? Is there a way to contact CKGS over the phone? Assuming no issues how long does it take to receive the new passport?
All Replies (4)
CKGS login after filling up Government form
Not able to login into CKGS site after providing the required details (Government Online NRI Passport Form Number, date of birth, passport number).

Anyone else also facing this issue?
All Replies (2)
Passport renewal at CKGS SFO consulate
Below is my experience:

I had requested change in my address from India to USA. I am on H1B

Jul 30, 2020 - Thursday12:54 pmPassport picked up by UPS.

Your AWB Number is blah

To track the ‘Progress of Your Shipment’, log onto the site of UPS and enter your AWB Number.
Jul 29, 2020 - Wednesday05:18 pmPassport ‘Received’ at the CKGS application centre and is at the ‘Sorting Facility’ where it is being processed for delivery.

Please continue tracking your application status online.
Jul 29, 2020 - Wednesday05:14 pmApplication 'Reviewed' by Consulate and ‘In Transit’ to CKGS Application Centre.
 
Please continue tracking your application status online.
Jul 22, 2020 - Wednesday05:39 pmApplication is 'Under Process' at Consulate for decision making.

Please continue tracking your application status online.
Jul 21, 2020 - Tuesday08:33 pmApplication is 'In Transit' to the Consulate.

Please continue tracking your application status online.
Jul 21, 2020 - Tuesday02:39 pmApplication is ‘Under Process’ at CKGS.

Please continue tracking your application status online.
Jul 21, 2020 - Tuesday12:55 pmApplication Verification is ‘Complete’. Processing of your application will continue.

Full payment received and payment receipt sent to your registered email ID.

The Consulate may request for further documents over and above those already submitted as per the Document Checklist.

Please continue tracking your application status online.
Jul 20, 2020 - Monday02:08 pmApplication ‘Received’ by CKGS and 'Not Verified'.

You will receive an E-mail advising you of the outcome of the verification process.

Things to note:

1. I received police verification email. And I panicked and contacted the local police station in India and fortunately
caught the officer right on time when he was about to head to my parents house. They took copies of my
passport, aadhar and two copies of my photo. This was on a Saturday It almost took a week for any new progress!!
I was very worried.

2. There was very little communication and neither the consulate honored the 24h turnaround on emails or queries.

3. I had requested for a hold with Fedex at one of their stores so it would be safe. They just completely ignored it.
All Replies (5)
Indian passport shipment ups
Hello , checking to see if anyone else has a similar experience..My passport has been shipped Friday with ups label.. however , right until now it has not moved past it and it still says ready for ups shipment and no further updates .. I’m concerned if ckgs messed up something or any other issue ..? Any one in the same boat?
All Replies (2)
Indian passport renewal in USA
Hi Everyone,

I am on H1B visa currently in California, USA.

I renewed my passport application through CKGS, wherein I had received status update email that police verification initiated but by the time my parents get a call from police, "I already received my renewed passport here". Later, my parents got a call and they had hard time in explaining police officer about the process and why he cant be here at the moment. So question is currently on NRI application website it says below message against my status - "You cannot take any action on this ARN as the same is under processing at the respective Indian Embassy/Consulate. In case of any queries, please refer the website of the corresponding Embassy/Consulate (or the Outsourced Service Provider, if passport services are outsourced)."

Should I be concerned with anything at the moment or I shouldn't ignore this message assuming it is just late in updating status on NRI government website.

Appreciate your help.
All Replies (1)
CKGS GAVE WRONG LABEL UPS instead of FedEx
Hi guys, need ur help desperately.
 
During the filling of applications on CKGS, the only shipping option available was FedEx (so I selected that).
And since we have so many porch pirate cases in my area area, I selected Hold at location at FedEx when (CKGS WILL SEND BACK TO US)

Now the problem is, when I downloaded my label it says UPS NEXT DAY SAVER 🙄

I’m okay to send through UPS but my main concern is on which address they will send me back On selected FedEx hold at location/ on (new) UPS location/ on my home address.

Guys pls advise if anyone had a same situation.
Any help highly appreciated!
Thanks
All Replies (4)

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