US Visa Appointment FAQ
Reschedule or Cancel an AppointmentAfter you schedule an appointment, the confirmation screen and confirmation email will indicate a date and time by which you can make any change to the appointment such as rescheduling or cancelling it. After that date/time, no changes are allowed.
You can log into the system using your passport number, date of birth and country of citizenship, you can select cancel or reschedule appointment from the options on the Applicant Summary page.
You can change the appointment date (cancel, reschedule) as many times as you need before the deadline for doing so.
Please note that if you have already scheduled an appointment, and thinking about rescheduling it, you can't view the appointment calendar until after you cancel your current appointment.
Of course, once you cancel your appointment, there is no guarantee that a new appointment will be available on the date and time that would work for you.
Appointment for FamilyIf you would like to schedule an appointment for family together, you need to add all the family members in your profile first before you schedule an appointment.
After you have already scheduled an appointment, there is no way to add family members without first canceling an appointment. After you cancel an appointment, as described above, you can add the family member and reschedule an appointment. However, there is no guarantee that you will be able to schedule a new appointment on the same date and time as originally scheduled.
Of course, you will need to pay the visa fees and complete DS-160 for each family member before adding them to schedule an appointment.
Lack of Appointment AvailabilitySome of the consulates get vary busy at certain times of the year and it may be very difficult to find suitable appointments or any appointment at all. Only way to find a suitable appointment is too keep checking as appointment availability changes all the time as new slots open up, people cancel and reschedule their original appointments and other circumstances such as demand changes.
If you see a message that "There are no available appointments at this time", please try later.
If you see an appointment but you need earlier appointment, keep checking the appointment later to see if any other appointment slots open up. If you need emergency appointment, you can try that, as long as you meet the eligibility criteria.
Please note that before you make the payment, you can see the first available appointment, but you can't see the full appointment calendar until you have paid visa fee.
Loss of PassportIf you lose your passport after you schedule an appointment before you attend your interview, you can obtain a new passport and attend the interview. If you are unable to obtain new passport before your appointment, you will have cancel your current appointment and reschedule.
In any case, no applicant is allowed to attend an interview without valid passport.
If your passport was stolen, you must bring a copy of the police report.
Inability to Attend AppointmentIf you are unable to attend your scheduled appointment, you can't transfer the appointment to someone else to attend instead.