Jurisdiction
The U.S. Consulate General in Rio de Janeiro serves:
Bahia, Espírito Santo, Minas Gerais, and Rio de Janeiro
As the U.S. Consulate General in Rio de Janeiro is the only consulate that serves immigrant visa applicants, applicants from other regions also need to apply here.
Location
Av. Presidente Wilson, 147 – Castelo
20030-020 – Rio de Janeiro, RJ
Brazil
It is a 13-story building. The U.S. Embassy used to be in the same building before the capital moved from Rio de Janeiro to Brasilia.
Please use the entrance at Rua Santa Luzia for visa interviews.
Contact Information
Phone: +55-21-3823-2000
Fax: +55-21-3823-2003
Website: br.usembassy.gov/embassy-consulates/riodejaneiro/
General Issues: [email protected]
Adoption: [email protected]
Hours of Operation: 8:00 AM to 4:45 PM, Monday through Friday, except on American and major Brazilian holidays
Fraud Prevention
For tips concerning fraud:
Email: [email protected]
Phone: +55-21-3823-2111
Lost / Stolen Passport with a Valid Visa
Fill out an Incident Report (Boletim de Ocorrência) at the police station closest to where the incident happened. Fill out the Lost or Stolen Passport Form, and send an email to [email protected] including both forms.
For lost or stolen passports with a valid immigrant visa, send an email to
[email protected].
Nonimmigrant Visas
Email: [email protected]
Working Hours
Monday through Friday, except American and Brazilian holidays.
Interviews: 7:30 AM to 3:00 PM
Diplomatic/Official Passports: 1:30 PM to 2:30 PM
Passports will be returned within 3 to 7 working days by courier service.
Immigrant Visas
Email: [email protected]
American Citizen Services
Email: [email protected]
All non-emergency services are by appointment only. You must schedule an appointment online.
Exception: U.S. social security benefit inquires can be scheduled by sending an email to [email protected], and the service is available only on Tuesday and Thursday afternoons.
Any request for special assistance, such as wheelchair access, help in ascending stairs, etc., should be sent by email.
You need to mention only one of the needed services for your appointment, even if you need multiple services.
You can use the same link above to cancel your appointment. Please provide at least 48 hours’ advance notice. Otherwise, you will have to wait for one week before being able schedule again.
Please arrive to the ACS Section on the Mezzanine floor (do not stand in the visa application line) 15 minutes prior to your appointment time.
Emergency Services
There is no appointment required for emergency services. Emergency assistance is available 24 hours a day.
During work hours of 8:00 AM to 5:00 PM, call +55-21-3823-2000.
After hours, call +55-21-3823-2029.
